Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
We are seeking a friendly and enthusiastic Bell Attendant to join our team at our luxurious hotel in Kalutara, Sri Lanka. As a Bell Attendant, you will play a crucial role in creating a warm and welcoming atmosphere for our guests, ensuring their stay begins and ends on a positive note.
- Greet guests with a warm smile and professional demeanor upon arrival and departure
- Assist guests with their luggage, ensuring proper handling and timely delivery to rooms
- Provide information about hotel services, amenities, and local attractions
- Respond promptly and courteously to guest inquiries and requests
- Maintain a clean, organized, and safe lobby area
- Collaborate with other departments to ensure seamless guest experiences
- Offer personalized recommendations for local dining, shopping, and entertainment
- Assist with parking and transportation arrangements when needed
- Perform other duties as assigned to support overall guest satisfaction
Qualifications
- Genuine passion for hospitality and customer service
- Excellent communication skills in English; knowledge of additional languages is a plus
- Positive attitude and willingness to learn
- Physical ability to lift and carry luggage (up to 50 lbs)
- Knowledge of the local area and popular attractions in Kalutara, Sri Lanka
- Basic computer skills for managing guest requests and using hotel management systems
- Flexibility to work various shifts, including weekends and holidays
- Professional appearance and adherence to grooming standards
- Ability to multitask and remain calm under pressure
- Strong problem-solving skills and attention to detail
What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
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