Strata Information Group (SIG) Solves Problems. We are a team of dedicated professionals deeply committed to excellence and innovation. SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity.
SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment.
Position Overview
As a forward-thinking company, we are shaping the future of higher education seeking talented individuals with deep experience with the Ellucian Banner Student Accounts module within the Bursar's office. This is a remote position that involves travel and presents an exciting opportunity for individuals who are passionate about improving higher education systems.
Key Responsibilities:
- Provide comprehensive Banner implementation services, including training, functional consulting, and technical support, directly at client sites and remotely from home.
- Conduct in-depth analysis of existing business processes, recommending and implementing technological solutions to enhance efficiency and productivity.
- Troubleshoot technical and functional issues within the Banner Student AR module, ensuring seamless operation for our clients.
Required Qualifications
- 5 or more years working within the Higher Education Industry.
- 5 or more years of experience working with Ellucian Banner Student AR module or as a Banner Student consultant, demonstrating advanced user proficiency.
- Proven expertise in implementing the Banner Student module, transforming and automating business processes within the Bursar or Cashier’s office.
- Demonstrated functional experience using the Fee Assessment tools in Banner.
- Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
- Ability to troubleshoot technical and functional issues within Banner.
- Exceptional oral and written communication skills and a proven customer service approach.
- The ability to travel up to 25%.
Preferred Qualifications
- Experience managing project based work.
- Experience in developing comprehensive reports supporting various student areas using Banner.
- Proficiency in translating user requirements into technical specifications for our support team.
- A deep understanding of Banner usage across diverse institutional settings.
- Demonstrated experience in a consulting role, showcasing the ability to analyze complex issues, provide strategic recommendations, and guide clients through successful implementations.
- Proven track record of delivering high-quality consulting services, fostering strong client relationships, and ensuring client satisfaction.
Pay and Benefits
- The salary range is $90,000 to $125,000 + annual bonus
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity
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Top Skills
What We Do
Strata Information Group (SIG) assists colleges & universities with IT initiatives that enhance services to students, faculty, staff, alumni, and the community. SIG is one of the largest privately held providers of technology support and services to higher education .
SIG is continuously sourcing talent for potential future need. Highly qualified individuals with expertise in the following are encouraged to visit our careers page and apply:
• Banner® Student, Student A/R, Financial Aid, and Finance/HR
• Database administration
• Business process analysis
• Account management
• Project management
• Onsite IT management
• Colleague® Finance/HR
Individuals interested in joining the SIG team should have strong technical, functional, or project management skills, strong communication skills, and the ability to quickly establish effective relationships with new clients and rapidly gain the confidence and trust of the staff of the institution in their personal capabilities as well as in SIG.
Visit us at sigcorp.com/careers.
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