- Position Summary:
- The Back Office Specialist plays a crucial role in the smooth functioning and efficiency of a company's operations. This position is responsible for performing a wide range of administrative and support tasks that are vital for the overall success of the organization. The Back Office Specialist works behind the scenes to ensure that various back-end processes are executed accurately and efficiently, allowing the front-end teams to focus on delivering excellent products or services to customers.
- Key Responsibilities:
- Data Entry and Documentation: Accurate and timely data entry is a core responsibility of the Back Office Specialist. This includes inputting data into various databases, spreadsheets, and company systems, as well as organizing and maintaining records, documents, and files.
- Data Analysis: Collect and analyze data related to back-office processes and operations to identify areas for improvement and efficiency enhancement.
- Compliance and Regulation: Ensure adherence to company policies, procedures, and legal regulations in all back-office activities, including data privacy and security.
- Communication: Maintain effective communication with other departments, providing necessary support and updates on back-office activities and processes.
- Process Improvement: Continuously assess and improve back-office processes to streamline operations, reduce redundancies, and enhance productivity.
- Qualifications and Skills:
- High school diploma or equivalent; additional relevant certifications or education may be advantageous.
- Proven experience in back-office or administrative roles is a plus.
- Proficient computer skills, including data entry, MS Office (Word, Excel, Outlook), and other relevant software applications.
- Excellent organizational and time-management skills to handle multiple tasks effectively.
- Strong attention to detail and accuracy in data entry and documentation.
- Ability to work independently and collaboratively as part of a team.
- Effective communication skills, both written and verbal.
- Problem-solving attitude and a willingness to take initiative.
- The Back Office Specialist is a vital cog in the organizational machinery, and their contributions are integral to the company's success. The role demands diligence, precision, and adaptability to work in a dynamic business environment.
What We Do
Serigor provides IT Services and IT staffing to Government and Commercial enterprises of all sizes. Serigor has twelve years of proven track record in IT Services, Government Solutions, and Staffing Solutions.
● MBE/WBE/WBENC/WOSB company, headquartered in Baltimore, MD.
● Multiple, multi-year contracts with Government Agencies at State, County, City, and Federal.
● Commercial clients include Fortune 1000 and Start-Ups all over the US.
● Onshore and offshore IT delivery centers.
● IT solutions encompass contracts that are Fixed Price, T&M, Product Development in all technologies.
● Workforce and staffing solutions encompass contract, contract-to-hire, permanent placement and statement of work job assignments.
