THE COMPANY
Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.
THE POSITION
We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.
Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.
REQUIREMENTS
- Advance English communication and written skills (mandatory.)
- 1+ year' experience in Call Center (mandatory.)
- Experienced with tools as MS Office Word, Excel, and PDF.
- Computer saavy.
- High school degree or equivalent.
OUR OFFER
- Interesting salary + performance bonus.
- Onsite position
- Long-term service!
- M-F shift availability.
- Goals and training to get them.
- A multicultural team to work with.
- Professional growth.
- Excellent organizational environment.
- Challenge your abilities.
What We Do
Telecom Networks is a Multilingual Contact Center, dedicated to high quality outsourcing services. We serve corporations, middle-sized and small companies that operate in the most diverse sectors providing them a wide range of services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk and Live Web Chat. From our contact centers located in Dominican Republic, Uruguay, Paraguay and with commercial offices in Miami, FL, Telecom Networks offers outsourcing services with multilingual operators (mostly in English, Spanish, Portuguese and French) for the demanding markets of the USA, Israel, Canada and Europe. You can visit our website www.telecomnetworks.net and send an email to: [email protected]
