B2B Solutions Delivery Managers

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
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Job Summary
Reporting to the Director of Product Development for Advanced Networking and Security, the B2B Solution Delivery Manager will plan, coordinate and enable delivery new products and features for Altice USA's B2B products. The Solution Delivery Manager is responsible for providing matrixed cross-functional organization and aiding in the collaboration of a high performing team of engineers focused on supporting infrastructure, systems, fulfillment and B2B services. As a member of the Product Development leadership team, the Manager will aid in the coordination with external vendors and internal operational groups to ensure optimal customer experiences for B2B products.
Responsibilities

• Aid in the development, refinement and alignment of B2B product portfolio
• Manage delivery of B2B products and feature enhancements against timelines and budgets
• Continuously monitor delivery success against planned milestones and roadmap, tracking resource utilization, reviewing data with leaders and communicating results, insights and recommendations to stakeholders
• Aid in resource management and tracking across portfolio.
• Coordinate communication and collaboration with business-oriented product partners, as well as cross functional technical resources, including product managers, engineers, designers, and other relevant roles.
• Aid in creation of communication materials around B2B product strategies, updates, and performance metrics.
• Aid in process development and documentation for the deployment and support of B2B portfolio services
• Aid in the coordination and organization of product and engineering documentation related to the B2B portfolio
• Aid in the implementation of best practices for trials based on customer requirements including the development of entry and exit criteria, documentation and communication of learnings.
• Track and mitigate potential risks to successful product delivery

Qualifications

• Bachelor's degree; MA or MBA preferred or equivalent experience
• Strong communication skills, including writing and presenting reports
• Minimum two years' experience successfully project or program managing the delivery of high profile cross-functional products for major Telecommunications company
• Experience with data analysis and visualization techniques
• Experience with broadband/cable background and heavily regulated B2B environment
• Experience managing projects with a mix of technical and non-technical contributors
• Experience building, documenting and communicating process
• Experience coordinating rollout of training and collateral to sales and support teams
• Proven ability to collaborate across organizations
• Analytical thinker who uses data to drive decisions and balances both short and long term needs of internal and external customers

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $83,538.00 - $137,241.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty