AVP/Senior Manager, Partnerships (Payments)

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

The Partnerships Senior Manager/AVP, Payments, is responsible for identifying, developing, and nurturing strategic partnerships to support the growth of our payments products in Indonesia. This role is pivotal in building our payments partner ecosystem, helping us scale our business, create new revenue streams, and enhance the value proposition of our product suite. The ideal candidate will have a deep understanding of the payments landscape, particularly card payments infrastructure, excellent negotiation skills, and the ability to build strong relationships across various sectors.

What you will do:

Commercial Partners

• Drive overall revenue growth by owning yearly partnership plans and pipeline to achieve targets 
• Develop commercial proposals based on partners’ needs and objectives, working closely with internal stakeholders like product, marketing, compliance and operations 
• Negotiate commercial and contract terms, in partnership with legal team
• Own and project manage the end-to-end partnership implementation including product integration, if any 
• Review and optimise partnership performance to grow revenue 
• Ensure our  partnerships  approach is driven in line with Elevate operational and risk management processes.  
• Grow partnerships channel to be a significant customer acquisition source driving revenue growth 

Infrastructure Partners

• Understand product roadmap and requirements to identify the right infrastructure partner, including payment processors, financial institutions, technology providers etc
• Partner with compliance and legal team to understand regulatory requirements, influencing the type of partners and commercial model we have with partners
• Develop a rigorous evaluation framework to assess their offerings, technological capabilities and commercials for selection
• Assess the performance of existing partnerships against established OKRs and business objectives
• Utilise data-driven insights to identify areas for optimisation, driving cost savings or efficiency gains
• Lead negotiations during new contract signing and contract renewals to ensure favorable terms and conditions while mitigating risks.
• Provide insights into partner capabilities that can inform product features, functionality and workflow processes
• Understand market positioning, strengths, and weaknesses of competitors by leveraging partners' knowledge and interactions

What we are looking for:

• At least 8-10 years of experience in partnership management within the cards and payments industry
• Bachelor’s degree in Business, Finance, or related field
• Excellent communication in English (verbal and written)
• Strong understanding of card payment systems, regulatory frameworks, and industry standards
• Proven track record of managing complex partnerships 
• Exceptional negotiation, communication, and interpersonal skills.
• Flexible and able to multi-task, excellent project manager with ability to work independently and collaboratively in an ambiguous, fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.
• Personal qualities of integrity, credibility and quality
• Team player - no politics!

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity