AVP, Technology & Cyber Risk Management, North America

Posted 7 Hours Ago
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North York, ON
Senior level
Fintech • Payments • Financial Services
The Role
The AVP, Technology & Cyber Risk Management will strategically lead the 2nd Line of Defence for Technology & Cyber Risk activities in North America, focusing on oversight and management of IT and Cyber Risk. Responsibilities include challenging risk assessments, establishing key risk indicators, and supporting risk management practices across teams to ensure compliance with industry standards.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:


The AVP, Technology & Cyber Risk Management, North America will strategically lead the 2nd Line of Defence (2LOD) for Technology & Cyber Risk challenge activities for Canada and the United States, including maintaining a relationship with our Business Group Risk Teams.

What do you need to succeed?

Extensive relevant experience in the financial services (banking, investment or life insurance) industry.

University degree and a relevant professional designation with over 10 years of experience or an equivalent combination of education and experience.

• Senior and strategic leadership level experience with 2LOD including:
o RCSAs
o Operational Risk Events Management
o Key Risk Indicators
o Scenario Analysis

• In-depth understanding of global technology standards and requirements (e.g., regulatory) and industry best practices, including the NIST Cyber Security Framework, SOC2, and OSFI B-13 and E-21.

• In-depth understanding of 1LOD information processes and challenges (e.g., risk management, change, problem & incident management), controls, and systems.

• Information Technology / Security professional certification, such as ITIL, CISSP, CISM, or CISA.
• Effective presentation, communication, negotiation, and conflict management skills.
• Strong relationship management skills and a proven ability to gain and maintain credibility with key front-line stakeholders.
• Effective change management, through strong impact and influence skills.

What will you do?

You will own the Independent Technology & Cyber Risk oversight program for the North American Business Groups at Sun Life. You will be responsible for the development, execution and maintenance of this function.


o Perform annual challenge of IT Risk and Cyber Security Risk Policies, EOG and supporting Directives
o Provide challenge based on subject matter expertise in Risk and Control Self Assessments (RCSA)
o Partner with 1LOD to establish and renew Key Risk Indicators (KRIs)
o Challenge and report on notable Technology & Cyber Risk related incidents and Operational Risk Events (OREs)
o Provide proactive challenge services to 1LOD ensuring effective management of our Technology & Cyber Risk posture through regular, interactive challenge and consulting to 1LOD.
o Oversee key compliance indicators to policy. 

Actively support and liaise with BG located risk professionals with responsibility for Technology & Cyber Risk Management. Support the growth and advancement of these practices to ensure they develop a level of maturity consistent with the Corporate team. Ensure these teams operate in a manner which is consistent in practice, tone, risk appetite and approach aligned with the Corporate team.

What’s in it for you?

  • Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024
  • Top Work Places® for Remote Work – Monster Canada - 2024
  • Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2024 and 2023
  • Great Place to Work® Certified for Best Workplaces in Canada – 2024 and 2022
  • Great Place to Work® Certified for Best Workplaces for Women in Canada - 2024
  • Great Place to Work® Certified for Best Workplaces in Ontario - 2023
  • Great Place to Work® Certified in Canada in Financial Services and Insurance – 2023
  • Flexible hybrid work model. #LI-Hybrid.
  • Pension, stock and savings programs to help build and enhance your future financial security
  • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • A friendly, collaborative and inclusive culture
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Competitive salary and bonus structure influenced by market range data
  • The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

135,000/135 000 - 220,000/220 000

Job Category:

Risk Management

Posting End Date:

04/12/2024

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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