AVP IT Project Management

Posted 9 Days Ago
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Lewisville, TX
Expert/Leader
Fintech • Real Estate • Financial Services
The Role
The AVP IT Project Management is responsible for leading the PMO strategy, overseeing project management standards, managing resources, mitigating risks, and engaging stakeholders. This role involves tracking performance, ensuring project alignment with business objectives, and fostering continuous improvement in the project delivery process.
Summary Generated by Built In

WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Key ResponsibilitiesLeadership and Strategy

  • Develop and implement the PMO's strategy and policies, ensuring alignment with the organization's strategic objectives.
  • Provide leadership and direction to project managers and business operations team in planning and execution of the Xome roadmap, fostering a culture of excellence and continuous improvement.
  • Collaborate with Xome senior IT leaders to prioritize projects and allocate resources effectively.
  • Track and manage the overall Xome IT budget working closely with the Finance team.

Project Management and Governance

  • Establish and enforce project management and agile development and delivery standards, methodologies, and best practices.
  • Monitor and report on the performance of the project portfolio, ensuring projects are delivered on time, within scope, and on budget.
  • Conduct regular project reviews and audits to drive consistency in Xome development and delivery processes and identify areas for improvement.

Resource Management

  • Oversee the allocation of resources across projects, ensuring optimal utilization and alignment with business priorities.
  • Manage the capacity and capabilities of the PMO team, identifying and addressing skills gaps through training and development initiatives.
  • Coordinate with external vendors and partners to secure necessary resources and support for projects.

Risk and Issue Management

  • Identify, assess, and mitigate project risks, ensuring proactive management of potential issues.
  • Develop and maintain a risk management framework, including risk registers and contingency plans.
  • Escalate critical risks and issues to senior management as necessary, providing timely and effective solutions.

Stakeholder Engagement

  • Build and maintain strong relationships with key stakeholders, ensuring clear communication and alignment on project objectives.
  • Act as a liaison between project teams, Xome IT leaders and internal and external stakeholders and customers, ensuring transparency and accountability in project delivery.

Qualifications

  • Bachelor's degree in business administration, project management, or a related field; a Master's degree is preferred.
  • At least 10 years of experience in project management or agile development experience, with a proven track record of delivering complex projects successfully.
  • Strong leadership and interpersonal skills, with the ability to influence and motivate teams.
  • Excellent analytical and problem-solving abilities, with a keen attention to detail.
  • Proficiency in project management software and tools including Azure Dev Ops, or similar platforms.
  • Professional certification in project management (e.g., PMP, PRINCE2) is highly desirable.

Key Competencies

  • Strategic Thinking: Ability to align projects with organizational goals and develop long-term plans.
  • Communication: Strong verbal and written communication skills, with the ability to convey complex information clearly.
  • Leadership: Proven ability to lead and mentor project teams, fostering a collaborative and high-performance culture.
  • Risk Management: Expertise in identifying and mitigating project risks, ensuring proactive issue resolution.
  • Stakeholder Management: Ability to build and maintain strong relationships with stakeholders at all levels.

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

023019

Job Category:

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Additional Posting Location(s):

The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1994

What We Do

With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.

We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.

We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.

We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.

We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.

At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.

Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.

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