The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Project Management Responsibilities:
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Consult with business clients to determine system functional specifications and provides user and operational support
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Analytical Responsibilities:
- Understanding business priorities, documenting requirements and determining solutions in partnership with the vendors/internal teams
- Working hands-on with vendor and internal systems to ensure the trading platform is up to date with the latest offerings
- Developing test strategies, documenting test scenarios and executing test scripts
- Facilitating meetings with the appropriate subject matter experts to obtain specifics on requirements
- Liaising with Operations and Front Office staff to ensure that required project artefacts are collated
- Opportunity to interact with cross-functional internal teams across multiple levels as well as interaction with external vendors
Knowledge and Vendor Management experience:
- Strong Business Analysis & Project Management experience
- An understanding Futures and Options products and processes
- Practical experience in analysis/design/implementation of successful projects in the Futures front office area
- Good understanding of regulatory obligations for electronic trading
- Experience of defining/documenting business strategies/requirements
- Good understanding of the FIX protocol
- Hands-on experience in analysing trade data, familiar with order types
- Experience in developing test strategies and coordinating with QA teams
- Vendor Management
- Exposure to global stakeholders
- Futures Electronic Execution Trading knowledge
- Ability to work and analyse mass data
Qualifications:
- 5-8 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Education:
- Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#LI-Hybrid
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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