Description and Requirements
AVP, Control Functions Technology
Location: NYC Hybrid
Department:
The MetLife Corporate Systems Technology (CST) organization is evolving to enable MetLife's New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate.
The Role:
The AVP, Control Functions Technology role is responsible for the modernization and strategic development of the technology platform supporting operational risk, technology risk, and credit risk functions. The selected candidate will collaborate closely with business partners to establish modern, data-driven technology solutions and effective operating models that foster cross-functional collaboration and provide a holistic view and management of risk across the organization.
In this role, the selected candidate will lead product teams comprising a core development team, project managers, analysts, and software engineers. The candidate will leverage their expertise in risk technology, application development, and organizational leadership.
Key Responsibilities:
- Lead and manage a team of product managers, developers, and project managers in the areas of Operational Risk, Technology Risk, and Credit Risk.
- Develop and execute strategic roadmaps aligned with business objectives and stakeholder requirements.
- Collaborate closely with cross-functional teams, including but not limited to Network Operations, Network Engineering, Cyber Security, and manage several external software vendors.
- Drive innovation and continuous improvement in the product development process by leveraging agile methodologies and industry best practices and standards.
- Ensure the successful delivery of high-quality projects while adhering to established governance frameworks and both external and internal compliance requirements.
- Translate business vision into work generated by multiple Agile teams to ensure the solution meets defined goals and vision
- Provide leadership and guidance in resolving complex technical challenges and ensuring the scalability, reliability, and security of product solutions.
- Stay abreast of industry trends, market dynamics, and emerging technologies relevant to Risk and EGRC domains.
- Partner with Audit, Application Security, and Architecture to plan for potential risks associated with products and/or processes.
- Leverage effective vendor management with a focus on a higher level of vendor engagement, vendor relationship building, and ultimately enhanced vendor performance
- Maintain currency of technology portfolio by ensuring supported applications are consistently within one release of vendor's latest offering.
Essential Business Experience and Technical Skills:
- Undergraduate degree required. (MS or other advanced degree preferred)
- Experience implementing and managing enterprise GRC platforms (e.g., OpenPages, Archer)
- Over 10 years of experience in one of the following technology verticals: Compliance Technology, Operational Risk Technology, Technology Risk, Internal Audit Technology
- Expert ability to lead large development initiatives at scale, employing SDLC methodologies including Agile and Scrum
- Exceptional leadership skills with ability to create and retain diverse teams of technical professionals driven by a clear understanding of organizational goals and individual purpose in their achievement.
- Exceptional written, verbal, and interpersonal communication skills to interact effectively with all stakeholders.
- A keen desire to provide ongoing transparency to stakeholders and foster an environment of trust and confidence.
- Driven to the advancement of employee satisfaction and career development by demonstrating a clear interest in them and their success.
- Excellent organization, prioritization, analytical and problem-solving skills to effectively lead areas of responsibility and attain goals.
- The ability to negotiate, influence and reach a compromise.
- Demonstrated desire to retain currency in related business and technology disciplines by ongoing education, networking, and certifications where applicable.
MetLife Success Principles
- Experiment with Confidence - Courageously learn and test new ideas without fear of failure
- Act with Urgency - Demonstrate speed to action with agility and determination
- Seek Diverse Perspectives - Source ideas and feedback to expand thinking and make informed decisions
- Seize Opportunity - Drive responsible growth and identify areas for continuous improvement
- Champion Inclusion - Foster and environment where everyone is valued, heard, and can speak up
- Create Alignment - Partner with others across the organization with candor and transparency
- Take Responsibility - Be accountable and act in pursuit of the right outcomes
- Enable Solutions - Anticipate and address obstacles while managing risk
- Deliver What Matters - Execute meaningful priorities and follow through on commitments
MetLife
MetLife through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the Unites States, Japan, Latin America, Asia, Europe and the Middle East.
The salary range for applicants for this position is $180K-$220K.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$180K-$220K
#BI-Hybrid
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together