AVP Consumer Relationship Manager

Posted 23 Hours Ago
Be an Early Applicant
Lumberton, NC
Mid level
Fintech
The Role
The AVP Consumer Relationship Manager is responsible for generating retail contracts, establishing relationships with businesses, managing credit assessments, and ensuring adherence to bank policies. They actively participate in a sales culture and work closely with various stakeholders to achieve customer satisfaction and profitability for the bank.
Summary Generated by Built In

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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Lumberton, Texas, United States

SCOPE/CONTACTS:

Incumbent has frequent contact with a variety of vendors. Contact is face‑to‑face, by telephone and written communication. This position reports to the Executive Vice President ‑ Consumer Lending Manager and may receive guidance from the Loan Committee and daily work with other officers and staff to meet customers needs and provide a profit for Bank.

ESSENTIAL FUNCTIONS:

  • Generate retail contracts and volume for the bank by establishing relationships with commercial retail businesses.
  • Seek and develop quality new business including profitable depository accounts. 
  • Incumbent is responsible for the sound extension or denial of credit to customers seeking loans on a direct or indirect basis and is accountable for the terms extended on such credit. 
  • Responsible for retail sales finance acquisition advising commercial business owners to market financing options to their potential customers. 
  • This position is guided by the Bank's policies, procedures and lending limits. 
  • Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

MINIMUM QUALIFICATIONS: 

  • Bachelor’s Degree in business marketing, management, accounting or finance is required. Relevant work experience may substitute for a degree.
  • At least four years related experience.
  • Excellent communication and human relation skills also required. 
  • Bank lending experience preferred.
  • Must have a thorough working knowledge and use of credit analysis and loan documentation, bank operations, and business development skills

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

The Company
HQ: Cincinnati, OH
1,998 Employees
On-site Workplace

What We Do

First Financial Bank has been in the business of client service and success for more than 150 years. With more than 150 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.

We have combined the resources and expertise of a mega-bank with the care and perspective of a neighborhood community bank. We make our decisions locally so we can provide clients with the appropriate guidance and solutions to achieve their financial goals.

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