AV/Network Intern

Ready to help us transform healthcare? Bring your true colors to blue. 

Persona(s): Resident (Boston & Hingham locations)

Internship Duration: 6/2/25 - 8/15/25

Position Summary:

The AV/Network intern will be responsible for supporting the audio-visual infrastructure at all BCBSMA locations. The ideal candidate would have technical customer service experience preferably working in a corporate setting.  The person filling this role will be a member of the Video/Network team, who are responsible for all supporting the following technology platforms:  Cisco switches, codecs, Crestron processers and touch panels, room schedulers, biamps and all other related video equipment. This role works closely with business users, Facilities Management, and IT groups such as Network, Voice, and Desktop.

Major Responsibilities

• Perform routine and proactive testing to ensure functionality of video equipment
• Customer service approach while responding questions, planning and executing major meetings
• Professional methodology to cable management, video routing, and signal protocols.
• Video equipment lifecycle planning and management of hardware/software upgrades
• Maintain conference room standards for signage, equipment, and seating
• Maintain inventory of spare video equipment and replacement parts
• Install, troubleshoot, and maintain video devices and associated wiring

Qualifications

• Must be currently enrolled as a student
• High school degree or equivalent required
• Must be able to commute to our Boston & Hingham offices
• Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving security focused environment
• Hands-on experience with Cisco switches, codecs, Wireless technology, Crestron processors, Touch panels, Biamps, Room schedulers, and the Fusion platform
• Knowledge of TCP/IP, VoIP, Ethernet, SIP and H323.
• Proven experience in technical projects.
• Excellent oral and written communication skills are a must have

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, HinghamTime TypeFull time

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.