We’re growing again and looking for an Automotive Implementation QA Specialist to join our team at A2Z Sync!
Who We Are
At A2Z Sync, we’re revolutionizing the automotive industry by transforming the car-buying journey into a seamless, transparent, and customer-first experience. Our innovative platform empowers dealerships with cutting-edge tools to thrive in a rapidly evolving market. Through strategic initiatives, including our groundbreaking partnership with Amazon, we’re redefining how the industry operates. If you’re ready to make an impact and shape the future of automotive technology, we’d love to hear from you!
Your Role
As our new Automotive Implementation QA Specialist, you'll play a crucial part in our success. Here's what you'll be tackling:
- Conduct thorough quality assurance testing of new implementations, including all integrations and configurations to identify and resolve any defects
- Coordinate and manage third party vendor communication, and triage progress, while assisting with customer configuration change requests
- Document quality assurance activities, processes, and root cause analysis proposing solutions and verifying fixes
- Manage the integration disconnect process for cancelled accounts
- Lead efforts to identify areas for process optimization, efficiency enhancement and innovation within the QA function
- Assist cross-functional teams with live accounts and third party vendor communication when integration issues arise beyond the scope of typical Support knowledge
What You Bring to the Table
We're looking for:
- 3+ years of experience in implementation software QA / project management
- Strong analytical and problem-solving skills
- Excellent interpersonal skills with the ability to build and cultivate partnerships with A2Z customers, our technology partners, and internal business partners.
- Excels in balancing multiple assignments in a fast-paced environment
- Brings valuable knowledge of automotive retail and software businesses
- Working knowledge of APIs is a strong plus, but not required
Why A2Z Sync?
We pride ourselves on cultivating a fun, casual, and collaborative workplace culture where your hard work is recognized, your contributions drive real results, and your impact is felt every day. At A2Z Sync, we’re deeply committed to our employees’ well-being, starting with comprehensive benefits designed to help you care for yourself and your family.
Here's what we offer:
- Employer-Paid Health, Dental, and Vision Insurance: Comprehensive coverage for you and your family starting on day one.
- Flexible Hybrid Work Schedule: Enjoy a balance of in-office collaboration and remote work with three days in our Denver Tech Center office.
- 401(k) Retirement Plan with Company Match: Build your future with our competitive matching program.
- Generous Paid Time Off (PTO): Recharge with unlimited PTO and 10 paid holidays.
- Short-Term and Long-Term Disability Coverage: Fully employer-paid to protect your income during unexpected events.
- Life and AD&D Insurance: Employer-paid coverage to provide peace of mind for you and your loved ones.
- Free Mental Health Support: Access to confidential therapy sessions through BetterHelp for you and your family.
- Pet Insurance Options: Affordable plans to keep your furry family members healthy and happy.
- Identity Theft Protection: Safeguard your personal information with voluntary ID protection services.
- Other Cool Stuff: great co-workers and a stocked kitchen with a variety of snacks and beverages to keep you fueled throughout the day.
Top Skills
What We Do
A2Z Sync is transforming automotive retail with our groundbreaking Dealer Experience Platform™ (DXP™), seamlessly uniting the digital and in-store car-buying experience. Unlike fragmented solutions, our platform was designed with the in-store experience at its core, ensuring that pricing, payments, and deal structures remain consistent across both online and showroom interactions. This creates a smooth, transparent handoff for customers and a faster, more profitable process for dealerships.
Our all-in-one platform integrates every element of a car deal—from pricing inventory to finalizing transactions—empowering operators and sales leaders with real-time visibility through powerful tools like the manager dashboard. With A2Z Sync, dealerships can deliver a streamlined, customer-centric buying experience that drives satisfaction and profitability.
In a revolutionary step forward, A2Z Sync has partnered with Amazon to redefine the future of automotive retail. Together, we’re setting a new standard for innovation, efficiency, and customer experience in the industry.
Why Work With Us
At A2Z Sync, we’ve built a fun, casual, and collaborative workplace where your hard work drives real results and your impact is felt daily. We prioritize employee well-being with employer-paid health benefits, flexible hybrid schedules, unlimited PTO, 401(k) matching, mental health support, and even pet insurance. Join us to make a difference!
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