Automotive Field Service Engineering Technician

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The Automotive Field Service Engineering Technician provides onsite support to dealerships to resolve vehicle technical issues, assists Engineering and Legal teams, and interfaces with cross-functional teams for vehicle diagnostics. This role requires a high level of automotive diagnostic skills, frequent travel, and the ability to operate a motor vehicle.
Summary Generated by Built In

Description
*** Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.***
Reporting to the Manager Field Performance, this role works with other Field Service Engineering Technician (FSE), located in the Ontario Region. As a FSE, you will provide onsite support and assist dealers with resolving vehicle technical issues. Additionally, you will support our Engineering and Legal departments performing Engineering and Safety Investigations and may represent GM in legal proceedings as a technical expert.
As a strong team player, you will interface with the Canadian Field Service Engineering Team, and cross functional global Engineering teams to diagnose and resolve vehicle issues.
Experience in dealer technical/service environments, exceptional vehicle diagnostic skills and staying up to date with leading edge vehicle diagnostics tools/methods are key to this role. This role requires the successful candidate to be on the road servicing dealers, and the ability to legally operate a motor vehicle on a regular basis. A company vehicle is provided for business purposes.
Additional Description
Required skills and Experience:

  • A high level of vehicle diagnostic skill and experience
  • Experience with GM Diagnostic Tools (MDI / GDS / Scopes, etc.)
  • Broad knowledge of vehicle systems including Electrical, Powertrain, Chassis, EV
  • Strong communication, interpersonal and leadership skills
  • Strong analytical abilities combined with great decision-making skills
  • Ability to work independently
  • Strong learner and ability to work in cross-functional team environments
  • Desire to stay at leading edge of new diagnostic tools and methods
  • Valid Driver's License
  • Willingness to travel frequently throughout Ontario
  • Ability to represent GM in legal proceedings
  • Proficient with Microsoft Suite (Excel, Word, PowerPoint)
  • Fluent in English (written and spoken)


Education and Training:

  • Licensed Automotive Technician


Preferred Skills and Experience:

  • Extensive experience in the automotive technical field (Certified Technician)
  • 10+ years working as a Licensed Automotive Technician
  • Knowledge of GM Service applications (SI, GDS)
  • Relevant advanced qualifications/Degree
  • French language as an asset


GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Benefits Overview
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

  • Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;
  • Healthcare, dental, and vision benefits;
  • Life insurance plans to cover you and your family;
  • Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;
  • GM Vehicle Purchase Plan for you, your family and friends.


About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging for all employees. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is proud to be an equal opportunity employer and is committed to providing a workplace that is free of unlawful discrimination.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

What the Team is Saying

Divya
Eseme
Kendra
Navya
Charles
Victoria
Sri
Jeremiah Hamlin
The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

General Motors Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

Typical time on-site: 3 days a week
Company Office Image
HQDetroit Renaissance Center Global HQ
FR
IL
NO
NZ
Alvear, Santa Fé
Company Office Image
Austin IT Innovation Center
Bengaluru, IN
Bogotá, CO
Company Office Image
Charlotte Technical Center
Huechuraba, Santiago Metropolitan Region
Indaiatuba, São Paulo
Kapuskasing, Ontario
Langley, British Columbia
Ireland IT Innovation Center
Markham, Ontario
Melbourne, Victoria
Mexico City, MX
Company Office Image
Milford, MI
Company Office Image
Mountain View Tech Center
Münster, DE
Oshawa, Ontario
Company Office Image
Advanced Design and Innovation Campus
Company Office Image
Pontiac Engineering Center
Ramos Arizpe, Coahuila
Company Office Image
Roswell, GA
São Caetano do Sul, São Paulo
Silao, Guanajuato
Company Office Image
Global Technical Center
Learn more

Similar Jobs

General Motors Logo General Motors

Senior Data Engineer, Applied Analytics & Insights - Digital & Customer

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote
Hybrid
3 Locations
165000 Employees

General Motors Logo General Motors

Staff Software Engineer, Distributed Training

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote
Hybrid
3 Locations
165000 Employees
186K-285K Annually

General Motors Logo General Motors

Senior Machine Learning Engineer

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote
United States
165000 Employees

General Motors Logo General Motors

Senior MarTech Solutions Architect

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote
Hybrid
3 Locations
165000 Employees
151K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account