Automation Engineer

Posted 7 Days Ago
Be an Early Applicant
Oak Park, MI
Senior level
HR Tech
The Role
The Automation Engineer will collaborate with sales representatives, troubleshoot customer processes and software issues, manage complex software implementation projects, maintain technical certifications, and proactively engage in learning and problem-solving. They will ensure project timelines align with the Project Plan and address customer needs effectively.
Summary Generated by Built In

Imagine working in a place where your company truly believes in your personal and professional development. 
 
It’s not imaginary. It’s ImageOne. 

It’s for real. We have an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. 
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional, and health goals. Our Leadership Team is required and excited to help you reach your ambitions. 
We strive for life balance, not work-life balance. We genuinely want you to be happy. 
We love to surprise you. Every single one of our team members gets a “We Care Friday” – an unexpected phone call on Thursday to tell you, “Don’t come in tomorrow. We’ve got you covered!” 
No secrets here! We practice open book management, so you will always understand our financials. You’ll learn how to read an income statement and balance sheet like a pro, and you’ll be financially rewarded through our profit bonus program. 
We hire awesome people who strive to deliver extraordinary service. We’re looking for an experienced Automation Engineer to join our growing team. We’d love to talk to you! 
It’s not imaginary. It’s ImageOne. 

Who We Are: iO Automate 

Our new Business Process Automation division empowers imageOne’s customers by implementing innovative solutions that streamline and optimize their complex business workflows. Our team captures data and content, processes it through automation technologies, and seamlessly integrates these solutions into existing systems. 

We offer a comprehensive suite of AI-enhanced capabilities, including enterprise content management, digital process automation, robotic process automation, business intelligence, and intelligent document capture. Beyond cutting-edge tools, we partner with our customers every step of the way—from discovery through implementation, and training to ongoing support. 

Our division is home to a dedicated team of sales analysts and technical experts who manage the entire lifecycle of automation projects. By working closely with our clients, we ensure that our solutions provide tangible value—reducing manual effort, enhancing accuracy, and freeing up employees to focus on strategic initiatives. 

We’re building an exciting team that will redefine what’s possible through automation. If you’re passionate about innovation, thrive in a supportive culture, and want to deliver extraordinary customer experiences, we’d love to hear from you! Join us as we shape the future of business process automation. 

What will your Responsibilities be? 

  • Collaborating with other sales representatives for projects with successful outcomes 

  • Troubleshoot customer processes and software issues 

  • Expert in core products and services

  • Maintains required technical certifications for all systems

  • Manages complex software implementation projects with successful outcomes

  • Demonstrates a proactive approach to learning, problem-solving, and asking questions

  • Executes project timelines as outlined in the Project Plan and provides time estimates for billing

  • Troubleshoot customer processes and software issues while aligning actions with ImageOne Core Values

What do you need to have? 

  • Knowledge of critical business processes across industries 
  • Bachelor’s degree in Computer Science, Information Science, or equivalent experience in a related field 

  • 3 years experience in a consultative technical role 

  • 3 years experience in project management 

  • Software certifications in relevant technologies are preferred but not required 

Perks of the role: 

  • Amazing workplace culture 

  • Competitive salary 

  • Medical, Prescription Drug, Dental and Vision Benefits 

  • Health Savings Account

  • Flexible Spending Account 

  • Company-paid Life Insurance 

  • Short/Long Term Disability Insurance

  • Matching 401K

  • Paid Parental Leave 

  • Paid Time Off Program 

  • Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off each year 

The Company
HQ: Livonia, MI
21 Employees
On-site Workplace
Year Founded: 2016

What We Do

Hiring a Human Resource Manager to navigate your business through the web of laws can be very expensive and time consuming. Sage Solutions can provide your start-up, or small to medium-sized business, with just the right services you need without breaking the bank.

We focus on three distinct services offerings: 1. Compliance Solutions, 2. Human Resource Solutions, and 3. Individual Services Solutions.

COMPLIANCE SERVICES
The path to compliance starts with our complimentary audit which details your strengths and weaknesses. We then partner with your administrative personnel to provide comprehensive, yet simple, tool kits for compliance with many of the reporting requirements. From there, we assist with improving your audit score, offering 3 levels of monthly subscription services to meet your business needs and budget. As your audit score improves, your risk level improves, providing you better peace of mind.

HUMAN RESOURCES SOLUTIONS
In addition to the compliance services above, we can provide highly customized HR subscriptions services such as hiring, investigations, employee handbooks and the like. Simply purchase the subscriptions hours you need to meet your human resource needs.

INDIVIDUAL SERVICES SOLUTIONS
Our individual services allow you to purchase only the HR services that you need while maintaining a tight budget. Services include helping you find and acquire new talent, diversifying your workforce, completing necessary HR paperwork, and creating employee handbooks and documents that will help keep you compliant with all the state and federal employment laws. Our goal is to streamline many of the most challenging HR management tasks with our individual services. Whether you have questions about compliance or human capital management, we have the answers you need.

Sage Solutions was formed by 3 executives with decades of business experience, who are always ready to roll up their sleeves and get the work done so you don't have to.

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