Help us lead our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create, and inspire. The Maintenance and Automation Engineer Senior Manager (Automation Engineer Senior Manager) oversee a multi-craft team to deploy root cause analysis and problem-solving methods to troubleshoot and resolve automated equipment issues and delegate tasks to supervisors. This position will work closely with the senior leadership and the site operations team. This position will also engage the site and corporate cross-functional teams as required for problem resolution or continuous improvement initiatives.
Responsibilities
- Manage a diverse team of skilled employees including but not limited to Electro-Mechanical Technicians, Pharmacy Automation Engineers, Application Support Engineers, and Contract workers.
- Develop, analyze, and manage plans, budgets, and deliverables for assigned site functional areas. This includes Labor, Travel, and Repair and Maintenance Budgets.
- Ensure service standards of Safety, Engagement, Quality, Reliability, Performance, and Cost objectives are met.
- Oversee and approve all maintenance plans including schedules, resource planning, accurate budgeting, training, and performance to specification.
- Identify and define areas of improvement within the pharmacy. Develop, define, and implement process improvements.
- Lead team through the Reliability Centered Service / Reliability Engineering / Lean / Six Sigma Processes to deliver pharmacy goals and objectives.
- Act as point of contact for general and production management on service and reliability performance. This includes off shift and weekend escalation.
- Partner with external customers to understand business requirements, define service levels, and set and manage expectations. Monitor and enhance responsiveness and effectiveness.
- Select, develop, and manage team. Provide mentoring, motivation, and guidance to all levels.
- Set clear performance expectations with staff, including adherence to all company guidelines, policies, and procedures, as well as procurement and contracting processes and confidentiality agreements. Offer timely feedback based on expectations.
- Oversee recruitment and performance reviews. Handle escalated employee issues. Actively engage in strategies to increase employee engagement, retention, and satisfaction
- Provide stretch learning and development opportunities to associates within department.
Qualifications
- High School diploma; Bachelor’s degree preferred.
- Six Sigma experience highly preferred.
- Experience with delegating of duties and responsibilities to other members of the team.
- Advanced problem solving and analytical skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
- Demonstrated ability to lead a work group or major project team.
- Hands-on and results-oriented, with the ability to balance multiple projects and initiatives simultaneously.
- Demonstrated ability to adapt to changing processes, responsibilities, and work environments and make independent decisions quickly.
- Well-developed communication (written, verbal, presentation) skills and ability to work effectively with all levels of employees/clients.
- Effective motivator and self-starter.
- Excellent planning and organizational skills.
- This position requires on-call availability 24x7. Must be able to work flexible schedule due to the operational hours of the pharmacy.
- Willingness to travel up to 10% preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.
As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.
Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
