Are you an energetic and dependable business professional who is driven and enjoys providing excellent customer service? Lowry, a ReSource Pro Company, is recruiting full-time self-motivated career professionals to conduct audits on policies for various insurance companies.
Your role...
As a PAC (Phone Audit Center) Auditor, you will analyze and verify information provided by insured parties to accurately determine policy premium bases. You will conduct thorough audits, prepare detailed reports, and communicate findings to insurance carriers.
In this role you will...
- Efficiently manage assigned tasks and prioritize work.
- Conduct voluntary phone audits by analyzing electronically submitted information and requesting additional details from policyholders via phone or email.
- Create comprehensive audit reports, ensuring accuracy and adherence to quality standards. Submit reports for review and make necessary revisions.
- Consistently meet or exceed established quality and productivity benchmarks.
What you need to be successful...
- Ability to effectively convey complex information and ideas both verbally and in writing.
- Solid understanding of basic accounting principles and practices.
- Ability to work independently, self-motivated, and self-disciplined.
- Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
- Ability to analyze data, identify trends, and solve complex problems.
- Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines.
- Ability to conduct business professionally and positively with third-party business owners.
- Willingness to receive feedback constructively and make necessary adjustments to improve performance.
Your Compensation...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes variable compensation eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $12.00-15.50 base. The salary range could be lower or higher based on the specific geographic location in which the candidate. This role is eligible for commission in addition to base pay. The commission structure is uncapped and is calculated based on a variety of sales performing factors.
Your Benefits and Perks...
- Eligible for all medical & dental benefits on Day 1
- Eligible for 401k with employer match after 12 months of employment
- Generous PTO plan with paid holidays & floating holidays
- Development & growth opportunities
- Teamwork-oriented work environment
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
- Video Screen
- Behavioral Interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.
Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations.
Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
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