ATM configuration & Troubleshooting Analyst - Quality Analyst

Posted 3 Days Ago
Be an Early Applicant
San Ramon, CA
Junior
Information Technology • Consulting
The Role
The ATM Configuration & Troubleshooting Analyst will handle ATM configurations, monitor hardware behavior, troubleshoot transaction issues, and support QA processes. Responsibilities include loading images onto ATMs, maintaining configuration databases, and ensuring equipment operational effectiveness while coordinating with external support when needed.
Summary Generated by Built In

Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and skilled ATM Configuration & QA Analyst for one of our clients.


Title: ATM Configuration & Troubleshooting Analyst - Quality Analyst

Location: San Ramon, CA (All 5 days onsite)

Long Term Contract


Deployment:

  • Load USD image on 23 different ATM machines.
  • Monitor behavior and report errors, wrong screen flows, beeping sounds, blank screens, reading ATM diagnostic screens
  • ATM configuration
  • Support QA with different ATM configuration settings.
  • Loading fake cash, receipts, statement papers to ATM
  • Request new IP Address for new ATM as required


Maintenance:

  • Updating Configuration Repository database as per request from QA.
  • Configure Cash dispenser, fix jams or reset various devices on ATM
  • Maintain different code level on multiple Aconex environment.
  • Support Aconex Crosscheck so QA can do their unit testing in house.
  • Make sure crosscheck is always available and Script are running.


Triage:

  • Troubleshoot when a transaction from the ATM is not working as in supposed to
  • Send service request to NCR support when an issue cannot be resolved.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)


About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.


Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.


Best regards,

Richard Tucker

Arthur Grand Technologies Inc

www.arthurgrand.com

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)


Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Atm
The Company
HQ: Ashburn, VA
135 Employees
On-site Workplace
Year Founded: 2012

What We Do

Arthur Grand Technologies an SBA certified 8(a) firm offers a broad range of Technology and Business Consulting services to federal and commercial customers. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. Our associates have significant business, engineering, and technology expertise.

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Senior Data Analyst

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Hybrid
San Diego, CA, USA
50000 Employees
78K-117K Annually

Cox Enterprises Logo Cox Enterprises

Sales Compensation Analyst II

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Hybrid
San Diego, CA, USA
50000 Employees
58K-88K Annually

Cox Enterprises Logo Cox Enterprises

Lead Data Scientist

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Hybrid
San Diego, CA, USA
50000 Employees
117K-196K Annually

Pfizer Logo Pfizer

Sr. Associate Scientist, Digital Pathology

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Hybrid
La Jolla, CA, USA
121990 Employees
65K-108K Annually

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account