Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
DESCRIPTION DE POSTE
Ce que vous ferez :
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Desservir la clientèle de notre partenaire bancaire
Attirer leur attention grâce à d'excellentes relations de service à la clientèle et de négociation
Générer des ventes en utilisant nos produits et services -
Atteindre et/ou dépasser les objectifs de vente (annuels, trimestriels, mensuels)
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Recommander, sélectionner et localiser les produits appropriés en fonction des besoins spécifiques des clients
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Traiter les commandes de manière efficace et précise
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Offrir un service exceptionnel et un soutien pendant et après la vente
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Travailler avec l'équipe de développement de produits pour aider à la vente / mise en œuvre de diverses solutions
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Répondre aux questions concernant les produits et services de Global Payments
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Acquérir une connaissance de la concurrence du secteur et de ses stratégies de tarification, et mettre en œuvre des accords et des modèles de tarification précis
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Fournir une connaissance des produits concernant diverses solutions intégrées compatibles avec Global Payments, le cas échéant
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Acquérir toutes les informations nécessaires pour finaliser la vente (états financiers, informations bancaires, relevé de compte du fournisseur existant, etc.)
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Entrer des prospects et les diverses opportunités d’affaires dans Salesforce
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Assurer la liaison et faire le suivi avec le département de crédit et les autres divisions de Global Payments (internes et externes) afin de faciliter la conclusion du contrat avec le commerçant
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Organiser des visites sur site à la demande du commerçant (également en cas d'échec de l'identification électronique)
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Rémunération totale - 75 000 $ - 80 000 $ (Salaire de base + commissions) + avantages sociaux
Ce que nous recherchons :
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Diplôme post-secondaire en administration des affaires, ventes, marketing, ou domaine connexe.
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2-3 ans d’expérience en télévente, vente B2B, ou dans un rôle similaire
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Bilinguisme (français/anglais)
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Compétences exceptionnelles en vente par téléphone
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Excellentes compétences en communication et en négociation, avec une aptitude démontrée à discuter avec des cadres supérieurs
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Qualités interpersonnelles exceptionnelles
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Une gestion efficace du temps et des compétences organisationnelles sont indispensables
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Capacité à comprendre et à mettre en œuvre des stratégies de tarification complexes
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Approche de vente consultative requise
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Capacité à effectuer plusieurs tâches à la fois et à travailler de façon autonome
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Capacité à travailler dans un environnement dynamique et stimulant
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Dynamisme, flexibilité et à l'aise à s'adapter aux changements rapides
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Une personne très organisée et concentrée qui excelle dans la vente relationnelle
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Une attitude professionnelle, de l’autonomie et de la motivation
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Capacité à travailler sous pression et dans des délais serrés
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Une expérience antérieure dans le secteur du traitement des paiements est valorisée
#LI-Hybrid
Summary of This Role
Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.
What Part Will You Play?
- Manages a portfolio of clients for the company, typically with an annual net revenue value of $425,000 or more. Identifies revenue opportunities within assigned territories through communications to prospective clients, marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. Assists management by coaching and mentoring less experienced sales reps to build and/or improve knowledge of the company's product/service portfolio within the team and achieve stated revenue goals.
- Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports.
- Remains knowledgeable and up-to-date on current product/service portfolio as well as changes and developments within the payments industry.
- Total OTE - $75,000 - $80,000 (Base salary + commissions) + benefits
What Are We Looking For in This Role?
Minimum Qualifications
- High School Diploma or Equivalent
- Typically Minimum 6+ Years Relevant Exp
- Related Experience
Preferred Qualifications
- Typically Minimum 6 Years Relevant Exp
- B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.
- Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
- Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.
- Industry Knowledge - Expert knowledge of the merchant payment industry
- Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
- Communication - Effective listener and communicator who is able to establish long lasting customer relationships
#LI-Hybrid
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
Top Skills
What We Do
Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem.
Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences.
Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.