Associate/Senior Associate, Exchange Operations

Posted 16 Hours Ago
Hiring Remotely in USA
Remote
Mid level
Blockchain • Fintech
The Role
The Associate/Senior Associate will oversee digital asset liquidity, manage the listing and delisting of assets, optimize trading experiences, provide customer support, and collaborate with various teams. This role demands project management skills and the ability to present analytical reports and dashboards, ensuring market integrity and operational efficiency.
Summary Generated by Built In

Work with the best

Orderly Network is a combination of an orderbook-based trading infrastructure and a robust liquidity layer offering spot and perpetual futures orderbooks. Unlike traditional platforms, Orderly doesn’t have a front end; instead, it operates at the core of the ecosystem, providing essential services to projects built on top of it.

Our DEX white-label solution is carefully crafted to save builders time and capital while granting access to our bootstrapped liquidity. Picture having the best features of CEXs while keeping settlements on-chain and maintaining full self-custody.

With Orderly, anyone can create a trading application thanks to our seamless plug-and-play experience leveraging our liquidity and composability.

Looking ahead, our grand vision is to create an omnichain protocol, connecting traders from both EVM and non-EVM chains within the same orderbook.

A Glimpse into Your Future at Orderly Network

  • What will you be working on?
    • Assess and Maintain the required digital assets liquidity across the exchanges.
    • Working together with the external and internal business stakeholders to manage and optimize the Listing/Delisting process of Digital assets.
    • Improve the overall trading experience by regularly auditing exchange system performance.
    • Liaise with internal partners to provide customer support, partners onboarding, and other operation-related matters to serve as the lead point of contact for all key customer account management matters.
    • Manage the reporting and data dashboards with regularly presented analyses including dashboards and other exchange-related metrics to the management team.
    • Run and provide oversight of the exchange/marketplace to ensure market integrity and that the venue is operating in an orderly fashion.
    • Work with technology teams to implement new product features, new tech optimization, and change policies via formalizing of process flow, KPI update, and training.
    • Develop a trusted advisor relationship with internal teams and external partners.
    • Realizing and/or managing the reconciliations between the operations, customer service, and accounting departments of the company.
  • Who will you be working with?
    • Maintain close collaboration with Product, Tech Support, Growth, Partnerships, Business intelligence teams, and external partners
  • What tech stacks/skills will you be using?
    • Minimum of 2 years experiences in exchange operations, product operations, project management, or strategy office within the cryptocurrency, tech, or finance industry.
    • Proven track record of successfully managing digital assets liquidity or related products on centralized or decentralized platforms.
    • Demonstrated expertise in developing and operationalizing process with management frameworks for trading-related initiatives.
    • Outstanding project management skills, adept at coordinating multiple tasks and driving progress in a fast-paced environment.
    • Ability to identify key metrics of optimization to track results and define performance.
    • Proficient in generating and presenting analyses, dashboards, and metrics to explore the possibilities of optimization.
    • Excellent communication skills with the ability to liaise effectively with internal and external partners.
    • Bilingual proficiency in English and Mandarin, with the ability to work effectively in both languages.

Interested in Learning More?

  • Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
  • If you have experience in developing trading systems or financial-related products is a plus.
  • You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
  • Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well. 
The Company
34 Employees
Remote Workplace

What We Do

Orderly Network is an omnichain CLOB infrastructure that unifies liquidity across blockchains.

We are building the ultimate trading lego for seamless dApp integration by any builder on any blockchain. We are transforming DeFi by combining the transparency and composability of DEXs, with the speed and performance of CEXs.

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