At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeMedtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Training and Education Specialist for Patient Financial Services, India, this role is responsible for developing, delivering, and evaluating new hire learning solutions within Patient Financial Services.
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it.
Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
Job Description
Responsibilities may include the following and other duties may be assigned:
As a Training and Education Specialist for Patient Financial Services, the role involves ensuring the staff members acquire the necessary skills and knowledge to perform their duties effectively and contribute to the company's success.
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Plan, develop, deliver, and evaluate new hire training programs for all customer facing teams, including classroom training sessions, self-study programs, and print materials.
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Develop creative, interactive training tools, quick reference guides, and exercises to increase interest during training and knowledge retention.
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Contribute to storyboarding and development of eLearning content and blended learning solutions.
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Communicate frequently and effectively with key stakeholders to ensure that training programs are aligned with the goals and objectives of the business.
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Develop and administer online testing and post-training evaluations.
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Deliver real-time coaching and feedback to trainees and trainees’ supervisors/managers.
Required Knowledge and Experience:
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Bachelor’s degre in business or accounting major is preferred.
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5+ years of experience in training and development, instructional design, or a similar role.
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Experience in the US healthcare revenue cycle industry is must.
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Knowledge of IDX / Centricity and experience with DME products.
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Strong instructional design and curriculum development skills.
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Proficiency in e-learning platforms and training software.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.
Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year.
To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
