**This is an on-site position (Monday-Friday) located in our fulfillment center in Cranbury, NJ. This role requires shift flexibility between the hours of 9:00 AM- 7:00 PM.**
Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.
As a more senior associate within the Talent Management Team, you will impact the lives of every Wayfair team member through your high level of knowledge of the business within your sites/areas of coverage. You will also partner with managers to guide and coach them on concerns and inquiries, as well as train them on policies, benefits, and conduct so that they can help their associates with day to day questions. Engaging and managing talent relations, spotting trends and driving change as a result of that analysis will also be key to your success in continuing to make Wayfair a “best place to work!”
What You’ll Do
- Lead employee relations, employee engagement activities, and investigations.
- Conduct training relating to adoption of our people principles and cultural norms/expectations
- Support org design and structural changes to ensure consistency
- Monitor and maintain accuracy of Employee Records using various HRIS systems.
- Evaluate new-hire onboarding and iterate to drive the best experience to fast ramp, assist with programming
- Assist performance management activities and compensation modifications - help leaders to understand team performance
- Communicate the strategy behind and rollout of benefits programs, including annual open enrollment, and participate in benefits education campaigns
- Partner closely with Workforce Management (WFM) and payroll to resolve issues of attendance, employee scheduling, leaves of absence, etc.
- Engage in Talent programming that impacts the business. (ie. Safety Awareness Month, Learning & Development Adherence, etc.)
What You’ll Need
- 3+ years experience in a dedicated HR Generalist, Talent Management, or Employee Relations role
- Experience leading Employee Relations Investigations
- Experience supporting a font-line employee population strongly preferred
- Ability to use independent judgment, problem-solve, be creative and answer questions
- Proven ability to effectively and respectfully partner with individuals at varying levels within an organization
- Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
- Outstanding interpersonal, verbal, and written communication skills
- Excellent computer skills including Google Suite and HRIS system
- Bachelor’s degree in Human Resources Management, or related field, preferred
- PHR or SPHR preferred
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
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