CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
At Root, we’re on a mission to improve the lives of our customers by offering better insurance solutions. We challenge ourselves to think differently in order to reimagine insurance to make it smarter, more equitable, and a better experience for all.
We strive to “unbreak” the archaic insurance industry by using data and technology in innovative new ways. We believe we must be steadfast in our commitment to research, experimentation, and disciplined data-driven decision making in order to build products our customers love.
Consumer auto insurance is a competitive industry, so offering an industry leading insurance product specifically tailored to each state is essential to differentiate ourselves from the competition. This team lives at the heart of our promise to “unbreak” auto insurance and deliver that world-class product. Our State Product Management team works alongside the actuarial and regulatory groups, with significant interactions with data scientists, product managers and engineers to decide how to set and implement state-based strategy at Root.
As an Associate State Product Manager, you’ll be responsible for monitoring and optimizing business operations in several of Root’s existing markets. You’ll be expected to challenge Root’s current and developing product offerings, customizing them as appropriate to meet the regulatory and business needs of your markets.
Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.
Salary Range: $120,560 - $150,700 (LTI Eligible)
How You Will Make an Impact
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Drive results- develop, enhance and maintain the auto product in assigned states; methodically set rate levels, customize franchise products, inform underwriting decisions, manage state idiosyncrasy, and pursue project timelines to achieve profitable growth
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Analyze performance- develop reporting and maintain awareness of key performance indicators as they develop in assigned states, escalating concerns and recommending adjustments as required; provide and socialize analytical expertise across the broader state management team
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Navigate the competitive landscape- understand emerging market trends, competitor products, customer needs, and regulatory requirements
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Manage external relationships- manage relationships with Departments of Insurance and other stakeholders during filings, market conduct exams, and as we refine and advance our insurance products
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Collaborate across organization- establish relationships with marketing, claims, underwriting, and distribution teams to ensure productive outcomes for those functions within assigned markets; keep key stakeholders informed regarding status of notable initiatives
What You Will Need to Succeed
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Bachelor’s degree in Business, Finance, Economics, or a related field; professional designations related to insurance are a plus
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Hands-on experience with analytical techniques to assess data, identify trends, and provide actionable insights; familiarity with SQL-based data analysis preferred
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3+ years of experience in the insurance industry, preferably in product management, underwriting, analytics or a related role within personal lines insurance
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Relentless focus on business outcomes
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Mental flexibility to understand and leverage Root’s data-science-driven and technology-forward culture
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Ability to communicate effectively across functions, concisely summarizing conclusions from technical analysis
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Thrives in a fast-paced work environment, prioritizing and executing on the most critical projects
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
Top Skills
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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