Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
Must have Skills : User Research, French Language (preferred)
Job Description :
- Collaborate with the UX Research team to define objectives and execute research plans.
- Assist in planning and conducting user research and competitive analysis.
- Help shape user stories, personas, and journey maps based on research findings.
- Conduct usability tests and remote user interviews, ensuring high-quality moderation.
- Analyze qualitative and quantitative data to refine designs and provide clear, actionable insights tailored to the African market.
- Communicate findings effectively to align with ongoing projects.
- Assist with the writing of reports and presentations.
- Adhere to established UX research best practices and methodologies.
- Moderation Experience: At least 2 years of experience conducting remote usability testing or user interviews.
- Data Analysis: At least 2 years of experience analyzing qualitative data from usability tests and user interviews.
- Collaboration: A demonstrated ability to work closely with an in-house team, following our lead while bringing valuable insights to the table.
- Best Practices: Solid knowledge of user research best practices, ensuring methodological rigour and actionable insights.
- Educational Background: A degree in Psychology, Neuropsychology, Social Sciences, or Anthropology is beneficial but not essential.
- Communication: Excellent written and verbal communication.
- At least half of the researchers must be fluent in both French and English.
- While fluency in English is required, it is a huge bonus if the researchers can speak/write a widely used African language (e.g., French, Arabic, Portuguese).
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
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