Do you love the HubSpot product and enjoy solving business problems with technology? Are you comfortable explaining complex solutions to non-technical people? Are you excited about working in the fast-paced world of Sales? If so, the Internal Solutions Engineer team at HubSpot could be a great fit for you!
HubSpot's associate Solutions Engineers support a consultative sales process. We provide interested prospects with the right information and context at the right time to help decision-makers fully understand all that HubSpot offers them. Our goal is to provide a world-class sales experience to our customers & prospects. We aim to be the best presales technical solution engineers in SaaS. "Solving for the customer" is our mantra. In this role, you will demonstrate and articulate the value of our solutions to our Sales Org and support the growth of the Presales org at HubSpot. And we make it easier for you by providing a challenging & unique work environment, a best-of-breed product, awesome colleagues & a unique chance to grow your career!
In this role, you will need to:
- Work internally to support deals generated by all segments of our sales team (Small Biz, Mid Market, Corp) that are $2,000 MRR
- Drive engagements with reps via Slack & Internal Calls (Zoom & Slack Huddles) to best support deals
- Work with the solutions engineering team to support a high volume of technical questions that arise from fast-paced deals
- Consult on complex use cases and make product recommendations to move deals forward
- Support reps to succeed through technical discovery and demos, including building custom assets for reps to leverage during prospect calls when needed.
- Provide valuable feedback to our product team by being the voice of the prospect
- Develop relationships with our sales team & sales leadership, and work with them to ensure they are delighting our customers & prospects
What are the role requirements?
- Excellent written and verbal communication skills in English, and Portuguese are required. Spanish is a plus.
- Strong business acumen and storytelling skills.
- Strong HubSpot product knowledge.
- Ability to conceptually understand technical concepts and overall technologies.
- Such as how API works and backend/frontend systems.
- Experience in a technical role, Sales role, customer-facing role, or problem-solving role:
- For example as a Customer Support Specialist, Product Expert, Customer Onboarding Specialist, Customer Success Manager, Inbound Success Coach, BDR, Growth Specialist.
- Previous HubSpot knowledge preferred.
Who succeeds in this role?
- Someone excited to be working in Sales and part of a world-class Sales team
- A team player who loves autonomy in their role with excellent collaboration and communication skills
- Someone with a growth mindset that is curious, and eager to learn
- A problem solver with a consultative and strategic mindset
- Someone who is organized and is great at time management
- Someone who exemplifies HEART
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.
HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
