Associate, Social Media Insights & Analytics - Corporate Communications

About this role

BlackRock is seeking an Associate for Social Media Insights & Analytics to join the Social Media team within Global Corporate Communications.

The candidate will manage BlackRock’s social media monitoring and reporting capabilities to support programs that build our brand and enhance our reputation. This role involves providing regular and real-time reports and insights to senior stakeholders, using these insights to strategize content development. Additionally, the individual will focus on identifying new opportunities and voices to help tell the BlackRock story on social media and elevate our brand in line with the firm’s commercial priorities.

A successful candidate will have a data-driven and analytical mindset and thrive in a high-stakes, fast-paced environment.

Responsibilities

• Monitor social media, identifying and escalating notable mentions, and reporting on reputational issues, crisis management, and rapid response
• Create and refine social listening queries to generate reports on social media conversations and the performance of owned content
• Provide real-time updates and alerts to stakeholders on emerging trends and potential risks
• Collaborate with team leads to formulate recommendations on when, where, and how to engage in online conversations based on monitoring insights
• Identify opportunities to develop and share proactive social media content based on monitoring insights
• Partner with Corporate Communications to integrate BlackRock’s digital community and voices into comprehensive communications strategies
• Work closely with the Legal & Compliance team to ensure practices adhere to regulatory requirements

Candidate Qualifications

• Bachelor’s degree required
• 3+ years of experience in social media monitoring and reporting, data and analytics, research and consumer insights, social and/or digital marketing
• Excellent written and verbal communication skills
• Exceptional attention to detail and strong organizational skills
• Experience using social management tools (e.g., Sprinklr, Brandwatch, Hootsuite) to build listening queries and create monitoring reports
• Agency experience is a plus
• Financial services experience is a plus

About BlackRock Corporate Communications

An important part of BlackRock’s Corporate Affairs function, the global Corporate Communications team leads internal and external communications efforts that advance our purpose of helping more and more people experience financial well-being.

The team develops compelling communications programs that enhance our culture, drive growth, strengthen our reputation, and build our brand.

For New York, NY Only the salary range for this position is USD$100,000.00 - USD$130,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.