Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Job Responsibilities:
- Provide continuous support to Project Manager and team by being the daily point contact for day-to-day internal problem solving and trouble-shooting.
- Leads weekly customer calls and Clinical Project Team meetings in absence of Project Manager or as designated.
- Creates notes for weekly customer teleconference calls and internal Clinical Project Team meetings.
- Creates project specific documentation including packaging/labeling protocols, variable data forms, sample shipment request forms, monthly finished goods inventories, logistics instructions, returns accountability worksheet, monthly distribution reports.
- Manages timing of internal process to ensure timely receipt and release of bulk, project packaging components, and shipping supplies.
- Communicates with customers and vendors to resolve missing or erroneous certs and documentation related to receiving and QC release of bulk, packaging components, and shipping supplies.
- Monitors and updates Clinical Project Coordinator with production needs for project.
- Creates project specific bills of material.
- Works closely with internal groups and vendors to ensure project milestones are achieved, including labeling and component design and delivery and on-time shipments of order requests.
- Identifies lot specific drug product and components for production job staging.
- Works with customers and sites to resolve discrepancies on end of study returns.
- Creates Destruction Authorization Forms and forwards to customer for destruction approval of returns, remaining finished goods, and customer owned inventories.
- Assists in monthly packaging and distribution invoices processing.
- Records data in project specific metrics.
- Resolves shipment delivery issues by working closely with distribution group, carriers, customer, and clinical sites.
- Assumes the role of the client advocate and acts as secondary client communication point for clinical packaging, storage, and distribution for assigned projects.
- Acts as back-up Project Manager contact for internal communications and trouble-shooting.
- Accountable for assigned project tasks using appropriate project planning tools.
- Host and manage customer visits at PCI as necessary.
- Support cross-functional leadership on improvement opportunities and strategic initiatives.
- Participate in meetings and reporting with Project Management, Operations, and Quality management.
The base salary hiring range for this position is ($68,640 - $78,000) plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.
