Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Human Resources
Job title:
Associate Manager-HRBP
Job Description:
DUTIES & RESPONSIBILITIES:
Service Delivery
Provides comprehensive HR service to assigned accounts and/or departments.
Proactively advises on HR best practices and where necessary takes a hands-on role in closing Junior-level to mid- level disciplinary actions.
Supports the Account Lead and program managers on HR matters such as onboarding, employee relations, talent retention and engagement.
• Provides day-to-day HR services delivery and ensures adherence and compliance to HR processes and targets.
• Supports the implementation of corporate mandates and initiatives.
Employee Relations
Ensure the consistent implementation of the Company’s Code of Conduct and Discipline Management Process
Handles employee queries and concerns as escalated through HR Web, email, etc.
Facilitate discipline management orientation and guidance sessions.
Employee Engagement
Conduct FGD sessions and other feedback gathering mechanisms gather insights and information relevant to resolving employee related concerns.
Encourage employees to participate in any of the company’s events and engagement activities.
Lead and facilitate retention talks to employees who are contemplating to leave the company.
Business Partnering
Attend or hold weekly/ regular touch base meetings with assigned program managers/ leaders
Collaborate with program managers on action items and strategy conceptualization and implementation to address program concerns related to people
Reviews and analyzes attrition data including headcount, reasons, market forces and costs.
Coordinates and collaborates with other HR function heads/ teams to settle HR concerns on payroll, movement, data and other people related issues.
Reports / Admin Tasks
Processing/ sending of employee notices related to separation
Review and approve employee movements as submitted in SFEC or any HR tool
Prepare, maintains and submits all reports as assigned before any set deadline
Suggests innovative ideas that would challenge status quo and improve current systems and procedures
Others
Other tasks and responsibilities as assigned by his or her immediate superior
General Safety and Security
• Protects the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
• Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization’s business functions.
Location:
Iloilo, Ayala Technohub BuildingPhilippines
What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes.
Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.
