Associate Manager - Channel Partnerships

Posted 22 Days Ago
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Bangalore, Bengaluru, Karnataka
Junior
eCommerce • Fintech • Payments • Software • Financial Services
The Role
The Associate Manager will focus on account management and relationship building to grow and retain partnerships in the fintech space. Responsibilities include developing account plans, understanding partner needs, and enhancing communication and rapport with clients.
Summary Generated by Built In

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

Roles and Responsibilities:

This position will be for an Associate Manager Role (Farming) in IC Capacity, with a focus on partnerships accounts Pan-India and Pan- Industry : 

Primary:

  • Account Management: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth. 
  • Relationship Management: Develop deeper working relationships with partners to ensure a seamless experience for partners and alignment b/w partner goals and company objectives.
  • Retain and grow the assigned portfolio by  analyzing partner needs, identifying opportunities as well as risks and implementing targeted initiatives to mitigate churn.
  • Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP, PL, etc.) 
  • Should have/build deep level understanding of payments/ fintech markets’ demands and trends
  • Should have the ability to negotiate with clients who are using competition and handle objections with ease
  • Use sales tools effectively to drive maximum sales and reporting efficiency
  • Understand and work towards teams/organizations objectives at all times
  • Display agility, customer centricity and efficient cross-functional working to ensure a seamless partner experience
  • Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely, proactive manner

This is a sales based role with clear and strong bias for result orientation. 

Mandatory Qualifications:

  • Must have 2-4 years of  sales experience in SaaS or in a B2B setup.
  • Experience with the fintech industry would be preferred.
  • Experience of handling a partnerships role/affiliate program is preferred.
  • Strong communication skills (written and verbal) and technical aptitude.
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Must be a hands-on, self motivated and results-oriented person with strong problem-solving skills.
  • Organized and reliable; able to work independently with direction, available as per need.
  • Should have the ability to present and share insights to the senior management.


Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

 

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Top Skills

B2B
Fintech
Payment Gateway
SaaS
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The Company
HQ: Bangalore, Karnataka
3,200 Employees
On-site Workplace
Year Founded: 2013

What We Do

Power your finance, grow your business.
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease.

Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.

#OutgrowOrdinary
We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to.

The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch.

Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly.

Certified cool
We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain.

Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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