Job Description:
Introduction:
At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.
Team Overview
The Associate Incentive Specialist is part of our Residential Pricing team. This position is based in our corporate office in Parsippany, NJ and will be on a hybrid 3:2 in office schedule.
Summary:
The Associate Incentive Specialist is responsible for having direct oversight and management of the following programs: distributor rebates, distributor invoice verification programs, contractor rebates (GAF Rewards), and builder filebacks. In this role, the Associate Incentive Specialist will be expected to build strong relationships with GAF’s contractors, builders, distributors, sales team, and other GAF departments. This position will also be expected to generate and implement new and innovative solutions to enhance the overall experience, customer engagement, and generate cost savings.
Essential Duties:
- Analytics and Data Manipulations
- Run fiscal month end reports for GAF leadership
- Able to access auditor reporting systems and pull required information
- Analyze data to identify linked rebate programs
- Utilize internal systems to make recommendations for new opportunities
- Program Administration
- Gather business requirements and program details from Sales
- Handle incentive program updates with GAF IT and/or 3rd party auditors
- Audit customer reports for accuracy
- Initiate payment processes
- Communicate accurate data to internal and external customers in a timely fashion
- Be a point of contact for internal and external customers for issue resolution
- Process Improvement
- Identifies opportunities to streamline and simplify workflow.
- Coordinates with team members to execute new ideas or approaches and achieve process improvement goals.
- Define problems with current processes, and work with the appropriate functions/teams/groups to develop solutions.
- Project Management
- Member of the cross functional project team working to improve our processes
- Assist with projects involving new products and services
- Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.
- Manages the implementation of the solution(s).
- Monitors progress to meet project milestones, timelines, specifications and requirements.
- Provides project management support for existing projects.
- Be a point of contact for contractors, builders, distributors and the sales force to resolve issues related to the status of submissions, invoice eligibility, and discrepancies in incentive payouts versus expected payouts.
- Work autonomously with sales and/or marketing to coordinate program activities including the processing of distributor/contractor/builder incentive plans
- Subject matter expert for one or more of the following programs:
- Distributor rebates
- Contractor rebates
- Builder rebates
- Premier Roofing Dealer (PRD)
- Actively participate in cross functional initiatives including, but not limited to:
- Manage new vendor setups
- Provide monthly account balances of accruals and payments
- Coordinate general ledger reconciliation with accounting
- Expansion of rebate data feeds with IT
- Perform User Acceptance Testing for all changes to GAF's accrual and payment processes
- Identify revenue leakage and opportunities for process improvement
- Develop and execute strategies and solutions that will help achieve the company’s strategic goals and objectives.
- Educate and train team members, and work in close partnership with field sales and key customers to achieve high quality departmental service
- Perform other duties as assigned.
Under This Roof, We Require
- Two or more years of related work experience
- A Bachelor's degree in a business discipline preferred, but not required
- Experience with customer incentives is desirable
Under This Roof, We Also Value
- Proficient in Google Business Suites or Microsoft Business Suite.
- Knowledge of PeopleSoft, Tableau and additional pricing tools.
- Strong project and record management.
- Strong attention to detail
- Ability to handle multiple projects simultaneously
- Ability to communicate clearly and listen effectively with internal and external customers.
How We Protect What Matters Most
- We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
- Our Family-Building benefits support the many different journeys to fertility and parenthood.
- Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
- Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
- Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
- We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.
GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
Top Skills
What We Do
GAF Energy is transforming the solar and roofing industries to generate energy from every roof. A Standard Industries company, GAF Energy works with North America’s largest roofing and waterproofing manufacturer, GAF, to offer homeowners elegant, roof-integrated solar options through a national network of roofer partners. The company’s leading product, Timberline Solar™, incorporates the world’s first nailable solar shingle to create an attractive, durable, and reliable solar roof. GAF Energy’s products have received numerous awards and honors, including the Fast Company 2022 World Changing Ideas Award, the CES Best of Innovation Award, and a NAHB Best of IBS Award. GAF Energy develops and assembles its products at its R&D and manufacturing facility in San Jose, California.
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