Associate II, Special Projects

Job Title: Special Projects, Associate II  

Department: Administration   

Location: Grand Rapids, MI (4 days onsite, 1 day remote) 

About Acrisure  

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $3.9 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.  

Led by co-founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.  

Responsibilities: 

• Work on data entry projects in Applied Epic and ancillary systems. 

• Assist with data cleanup projects using Microsoft Excel spreadsheets. 

• Ensure work is performed in the correct database and the correct workflow is followed​.​  

• Provide manager with regular updates on project status and issues. 

• Provide internal training to other team members. 

• Ability to manage multiple projects at once. 

• Facilitate meetings with internal teams. 

• Assist in the development of training materials for internal use. 

• Participate in project status meetings and provide updates. 

• Perform basic troubleshooting and issue resolution. 

• This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.  

Requirements: 

• ​​Proficiency in Microsoft Office Applications (Excel, Outlook, Word)​  

• ​​​​Attention to detail and commitment to a high level of accuracy.​  

• ​​Maintain a sense of urgency and ability to work with and meet deadlines.​  

• Able to work independently as well as with team members.​  

• Approximately one Saturday per month is required for conversion support. 

• ​​The ability to multitask, prioritize and use discretion surrounding sensitive information​. 

• ​​Self-motivated, driven and maintains steady work effort throughout the day.​  

• ​​Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives​. 

• ​​Demonstrates excellent time management and prioritization skills. ​  

• ​​Demonstrates effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.​  

• ​​Ability to maintain a professional demeanor and positive attitude.​  

Education/Experience: 

• High School Diploma or GED, required. 

• Previous experience working in Applied or Vertafore software systems​ preferred. 

• P & C insurance license a plus.  

Working Conditions and Physical Requirements (Working conditions describe the environment in which a position will operate, and Physical Requirements describe the level and duration of physical exertion that is generally required to perform essential job functions) 

• Moderate stress due to regular deadlines and daily challenges   

• High finger dexterity while typing documents and forms 

• Occasionally lift to 20lbs.