Associate Hospitality Researcher

Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

STR was acquired in October 2019 as a division of CoStar Group, Inc., the leading provider of commercial real estate information, analytics and online marketplaces. STR is in the process of combining CoStar’s largest and most up-to-date properties database with STR’s global hospitality performance data, to give both real estate and hospitality customers a unique and powerful combined view of their local markets.

Hospitality Research is responsible for updating and maintaining STR/CoStar’s hospitality inventory database which is the primary basis for most of STR’s products. The research teams work with various internal and external stakeholders to receive up-to date information (such as openings, closings, brand changes, pipeline proposals) on hospitality properties including hotels, hostels, and serviced apartments. Additionally, hospitality research utilizes web research, phone calls and other available resources (e.g. planning documents, construction feeds) to obtain additional details on hospitality properties.

As an Associate Hospitality Researcher, you will be responsible for the ongoing maintenance of the hospitality inventory database including adding new records and updating existing property records. The position will require detail-oriented online research as well as phone calls to complete database records. 

RESPONSIBILITIES:

• Contribute to the growth of an accurate and complete database of hospitality inventory

• Conduct independent online research using a variety of sources, including but not limited to: search engines, industry publications, industry associations, etc.

• Add applicable new records and update existing records as new information is made available and/or obtained through proactive research, GIS & municipal websites, corporate portfolio listings, phone calls, chain feeds, enrollment forms, websites, emails, and any other verifiable source

• Complete assigned projects in a timely manner

• Stay knowledgeable of industry trends and current industry news that may affect the assigned region or company

• Understanding of how current events have an impact on assigned region or company.

• Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar’s policies and guidelines

• Stay knowledgeable and aware of updates or changes to any of STR/CoStar’s methodology, policies, or procedures

• Partner closely with STR business development to identify new opportunities, successfully onboard new clients and resolve client inquires

BASIC QUALIFICATIONS:

• Bachelor's Degree required from an accredited, not for profit University or College

• A track record of commitment to prior employers

• Bachelor’s degree required

• 8+ months of research/data entry experience or hotel industry experience

• Microsoft Excel, Outlook, Work, and PowerPoint 2016 experience required

Internal applicants are expected to have the following education/experience combination:

• Bachelor’s degree required

• Must meet ALL internal mobility requirements

• Microsoft Excel, Outlook, Work, and PowerPoint 2016 experience required

PREFERRED QUALIFICATIONS AND SKILLS:

• Capability to accurately capture and enter data

• Ability to work within a team environment as well as an individual contributor

• Natural curiosity, persistence, and ability to conduct thorough investigative research

• Self-motivated and goal-oriented

• Demonstrated knowledge of and/or experience within the hospitality industry

• Proven success performing to metrics or key performance indicators (KPI)

• Ability to be flexible and adapt to changing situations at a high growth company

• CHIA certification

What’s in it for you?  

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 

• Life, legal, and supplementary insurance 

• Virtual and in person mental health counseling services for individuals and family 

• Commuter and parking benefits 

• 401(K) retirement plan with matching contributions 

• Employee stock purchase plan 

• Paid time off 

• Tuition reimbursement 

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing