Associate, Global Operations

See yourself at Dataminr

You are a highly motivated business analyst with experience driving high-visibility initiatives supporting company strategy and operations. You have critical thinking skills and are passionate about taking existing projects and developing ways to reduce the processing time or resources required. You are interested in technology, social media, data, and global affairs and constantly strive to improve how things are done.
You will work in the Domain Expert Global Operations team. The role will require close partnership with senior management, subject matter experts, data and AI research scientists, product managers, engineers, and customer support managers.

At Dataminr, we are over 600 talented individuals, spanning seven global offices, united by our passion to use AI for the greater good and be agents of positive change in our company and in our communities.

We offer a competitive benefits package aimed at keeping you healthy and happy:

• Comprehensive medical, dental and vision insurance plan options for employees domestic partners and their dependents

• Generous PTO, flexible sick days and remote working options

• Paid parental leave and family forming benefits

• Mental health benefits and support

• Company equity (RSUs) 

​As a global company, we hire talented, unique individuals of many backgrounds and life experiences, who are encouraged to be their authentic selves—and who support their team members to do the same. We strive to reflect the world and clients we serve, with a workforce built on merit and equity. 

We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities. We actively condemn racism and discrimination in any form.

At Dataminr, we value you for who you are. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, learning and development funds, and more.

The opportunity

• Conduct analysis & deep-dives into aspects of Dataminr’s alerting and operational processes to identify quality improvement and innovation opportunities

• Communicate analytical findings effectively and support planning across different stakeholders and leadership teams

• Supporting Quality Assurance functions and projects through proactive and reactive analysis

• Identify, plan, and deliver research trials across the Human-AI Learning Operations (HALO), using data to measure, validate and communicate results

• Act as the Global Operations interface with internal AI and Go To Market Teams

• Support strategic and operational planning, and execution, bringing expertise and experience to scaling / rapid growth challenges

What you bring

At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

• 1+ years in management consultancy, Trust & Safety, Risk Analysis, Sales/Revenue Ops or in an analytics role and bachelor's degree preferred

• Excellent critical thinking skills and ability to make decisions independently, be highly organized with demonstrated ability to work on multiple ongoing  projects

• Ability to work in a dynamic and fast-paced environment and adapt quickly to new opportunities and strategic initiatives

• Exceptional verbal and written communication skills, with the ability to convey complex results to non-technical audiences 

• Experience creating and leading senior-level presentations, including high level of proficiency with analytical and presentation tools (e.g., Microsoft Excel/PowerPoint, Google Sheets/Slides)

• Desire to learn and utilize machine learning and AI tools to enhance the scope and impact of a project

About Dataminr

Dataminr is a mission-driven AI company that delivers real-time information from 1M+ public data sources, empowering organizations to respond to critical events and emerging risks before they unfold. Founded as an AI company in 2009, Dataminr has the history and tenure in artificial intelligence, and has developed pioneering technology that is redefining the future of real-time information. Recognized as one of the world’s leading AI businesses, recently, Dataminr launched ReGenAI, the first generative AI that automatically regenerates in real-time. Most recently valued at $4.1B, our technology is leveraged by more than two-thirds of the Fortune 50 and half of the Fortune 100 companies who all rely on our AI because we do something that others cannot do. 

Watch our CEO Ted Bailey, discuss the Future of Real-Time Information, the breadth of customers who trust Dataminr, and our proprietary ReGenAI technology here. 

At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations are able to respond to events. We operate all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of client charged with the responsibility to keep organizations running and keep people safe.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr's data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying via our careers website, you acknowledge that you have read our data privacy notice. If you have any queries, please contact the People Team at [email protected] or our Legal department at [email protected].