Associate Director - Issues & Crisis

YOUR ROLE AS A BURSON PERSON

• Take a leading role in developing the global and UK client crisis work, retaining existing client work and growing new business
• Be a trusted advisor to clients, add value to client relationships, providing high level strategic counsel
• Develop crisis management protocols
• Manage client teams while nurturing current talent and contributing to the creation of a strong team culture
• Responsible for budget monitoring, revenue forecasting and planning, overseeing client budgets and fee negotiation to ensure correct level of profitability
• Support the development and rollout of new tools and services
• Act as a representative for the division in relevant specialist forums or network groups and participate where appropriate in relevant speaker platforms

YOU’LL BRING ALONG WITH YOU

• Strong experience in crisis communications and reputation management
• Comfortable and experienced working with multiple stakeholder groups including consumers, shareholders, suppliers, employees and media
• Proven track record of successfully managing crisis for multinational corporates or prominent organisations
• Strong strategic thinking and analytical skills with the ability to anticipate risks, develop proactive crisis plans and make critical decisions under pressure
• Excellent communication and interpersonal skills with the ability to effectively engage stakeholders at all levels
• Experience in business development, including client acquisition and relationship management

OUR LONDON OFFICE
Burson employs over 450 people in the UK, and our stunning Southwark offices run over two floors as part of the larger WPP Campus, Rose Court. We have access to a beautiful roof terrace with panoramic views across London and a bar/restaurant area, which is a great spot for client meetings and socialising with the wider agency and other WPP OpCo’s. 

DE&I
At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting, and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.  For more information, visit www.bursonglobal.com.  

APPLICATION SUBMISSION STATEMENT

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Recruitment Privacy Notice: https://www.bursonglobal.com/p/recruitment-privacy-notice

KEY BURSON BENEFITS

• 25 days holiday per year. After 3 years continuous service the entitlement will rise by 1 day per year up to a maximum of 30 days after 7 years
• Your birthday off
• Flexible Public Holidays – you can swap public holidays for days of personal significance.
• Group life assurance scheme (4x basic salary).
• Discounted holiday travel insurance
• Discounted dental insurance
• Help@Hand
• Full access to Headspace app
• Westfield Health Cash Plan
• Benefits Portal - Employee benefits portal provided by TelusHealth
• Dexters Property Rental Assistance
• Matched pension contributions
• Interest free season ticket loan
• Comprehensive private medical care
• Cycle to work scheme
• Recruitment bounty
• Enhanced maternity & paternity schemes (after one years’ service).
• Key milestone anniversary award
• Sabbatical leave (varying leave after 3 years’ service)
• Career break (up to 12 months after 5 years’ service)

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