Associate Director, Commercial Learning & Development

Cytokinetics is a late-stage biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which muscle performance is compromised and/or declining. As a leader in muscle biology and the mechanics of muscle performance, the company is developing small molecule drug candidates specifically engineered to impact muscle function and contractility. We take a purpose-driven approach by leveraging our unique muscle biology expertise to engineer compounds with specific characteristics aimed at treating diseases that impact muscle function. By directly targeting the sarcomere, the foundation of muscle contraction, the treatments we are developing have the potential to preserve and extend independence and self-reliance in people suffering from debilitating diseases.

It’s an exciting time to join Cytokinetics. We’re seeking trailblazing, results-oriented sales and marketing professionals who are ready to embrace this exciting opportunity to make a significant impact and shape the future of our company.

This role will report to the Senior Director, Commercial Learning & Development. Critical to this role is creating and leading the training strategy and curriculum for the patient services team and for other customer-facing teams to deliver an integrated customer centric experience. This individual will partner with the Customer Experience and Insights (CE&I) team and the Sales Leadership team to create training on all elements of the treatment experience.  Also, this person will work closely with other members of the Commercial Learning & Development (CL&D) team on training for the Global Value Access and Distribution (GVAD) team.

Responsibilities:

• Implement a comprehensive pre-launch, launch, and post launch training curriculum for multiple commercial field teams on the treatment experience
• Develop and implement learning paths for multiple commercial field teams including new hire training, advanced training, and on-going /skills training
• Partner with the E&I and the patient services teams to create and facilitate learning for internal Cytokinetics employees on topics related to the patient services responsibilities, HUB, Specialty Pharmacies, Patient Support Programs, and Market Access
• Create, deliver, and sustain Ways of Working training for field teams to enable an integrated customer centric experience
• Partner collaboratively with regulatory, legal, and medical on the Promotional Material Review Committee (PMRC) review process
• Collaborates with CL&D colleagues to create and facilitate training for GVAD field teams
• Workshop development, organization, and facilitation at National Meetings and POAs
• Manage training content in the Learning Management System (LMS) and encourages others to use innovative tools and technology to enhance the learning experience and assists others with adopting new technology solutions
• Understand, apply, and remain current in adult learning principles and advanced facilitation skills to develop and execute the most effective learning programs
• Navigate comfortably through ambiguous situations and work on a resolution
• Responsible for collaborating with and managing agency partner to create and deliver training material
• Responsible for managing training budget
• Operate with integrity and comply with all Company policies and procedures
• Overnight travel of 25% may be required
• Position located in the Greater Philadelphia area (Radnor, PA)
  

Qualifications:

• Bachelor’s Degree, Master’s Degree a plus
• 10+ years of industry and commercial experience
• At least 2 years in a HQ training role, product launch experience preferred
• Prior experience as a sales representative, navigator, and/or field reimbursement role preferred
• Background in nursing preferred
• Experience in adult learning principles and experience in developing curriculum in the pharmaceutical industry
• Excellent content development, communication, and facilitation skills as evidenced by high quality materials, communicating with different audiences, and learner satisfaction.
• Commitment to effective collaboration with key company stakeholders including sales, marketing, GVAD, and CE&I leadership
• Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the biopharma industry
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
  

Our passion is anchored in rigorous and diligent scientific and clinical approaches to the discovery and development of novel mechanism therapeutics. With gratitude for the commitments and convictions of our employees who are inspired by the courage of patients we aim to serve, we believe Cytokinetics will continue to be a pioneering, values-driven, sustainable, fully integrated biopharmaceutical company.