Associate Director, Commercial Airlines, Korea

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

This KPI-driven role is focused on sustaining and growing revenue and profitability. It requires significant engagement with current and prospective airline partners to build strong, strategic relationships.

Responsibilities are as below:

• Develop deep knowledge of assigned locale and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, including making contributions to market strategies for assigned locale and similar markets

• Build and maintain partner relationships in assigned product and locale to meet and exceed assigned goals

• Be responsible for Traveloka's key accounts in assigned locale

• Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities in assigned locales

• Develop and sustain strong strategic partnerships by providing insights and high-quality consulting services to relevant partners

• Represent Traveloka in assigned locales, and establish key relationships with local authorities and influencers, including but not limited to tourism boards/bureau, associations, and conferences

• Fully own assigned product and locale, and use comprehensive understanding to provide input to senior management and officers to develop solutions and improve process effectiveness and scalability

• Spearhead projects in assigned locales, including but not limited to specific campaigns or partnerships

• Ensure customer conversions through providing optimum supply offerings from partners

• Implement scalable strategies and programs to ensure Traveloka's high standards of services to partners for customers

• Maintain a baseline understanding of dashboards, technical integration process, and various software used to provide the appropriate support to partner'

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Requirements

To be successful in this role, you must possess:

• Bachelor's degree in Business/Communications/Social Science from top local or overseas universities.

• 7-10 years of experience in new sales, account management, customer success and partners management. Experience in airlines, travel or technology industry is preferable.

• Proven understanding of market management / development, in the assigned locale.

• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.

• Excellent analytical skills and ability to interpret complex data to drive decision-making.

• Excellent communication and presentation skills in English and assigned locale language, and ability to communicate effectively with clients via phone, email, and in-person, with the ability to present ideas and influence stakeholders effectively.

• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.

• Demonstrate ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.

• Passionate about travels and making travels convenient for all diverse interests.

• Plus point, familiar with Korean distribution system (e.g. Topaz), and have strong network with Airlines, Travel Agents, Wholesalers and Industry players in the market

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!