Associate Director - Business Operations

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:

BRD is a multidisciplinary organization, focused on the development and commercialization of parenteral formulations of small molecules and large molecules such as monoclonal antibodies, novel therapeutic proteins, and peptides.  Positioned within BR&D, this role will lead the operations and vendor management for external analytical vendors.  They will partner with the BRD management team and cross-functionally to provide aligned vendor management for on-site professional services.  This position is tasked with implementing strategically aligned development, validation and testing plans for assets through external vendors operating under the PRD quality system.  The individual manages the timelines, contracts and deliverables with the vendors and coordinates with the Lilly team on the timely execution of the projects. The individual is responsible for the management of performance metrics of the vendors and the communication of the scorecards with the 3rd parties.

The key responsibilities for a business/operations Associate Director or Director may include:

• Works with BRD, PRD and other functional leadership to manage the activities at 3rd party vendors.

• Support analytical, development, manufacturing, and other sourcing strategies by providing input and capability development needs at collaboration partners.

• Lead creation of SOW (scope of work) for BRD and to create RFP's and communication plan with vendors.

• Manage program budgets, POs and invoices from vendors by effective communication between vendor, finance and CMC PM teams. 

• Manage the collection of performance metrics of vendors by collaborating with the technical staff and address gaps and seek continuous improvement through leadership management with the vendors.

• Manage the vendor interface effectively and be the single point of contact for the vendor and the Lilly technical staff for issue escalations and challenges.

• Work with functional SMEs to translate complex technical challenges and issues into actionable goals and deadlines for effective communication and management with the vendor.

• Manages business requests for new vendor identification and works with other Lilly functions to initiate and complete vendor qualification and onboarding.

• Build a strong vendor partnership through effectively managing JST at a leadership level, managing collaboration platforms, and promoting technical staff and leadership alignment between vendor and Lilly staff.

• Manage conflict and problem resolution.

• Help streamline operations and drive efficiencies day to day on projects for the team and help improve the overall capability and capacity of the team.

• Attend project team meetings with collaboration partners as needed and lead weekly meetings for sourcing discussions and decisions.

• Ensure efficient and thorough data and information sharing.

• Drive business process improvements and learnings across projects to improve productivity and robustness. 

• On selected assets without full teams, act as a responsible leader managing external work. Engage with LCCI as necessary. 

• Partner with quality on generation of technical and quality memo requirements and quality agreements.  Employ a quality mindset in all endeavors.

Basic Requirements:  

• Formalized training in biology, chemistry, pharmacy, formulation, chemical engineering or life sciences with a BS or MS. 

• BS requires at least 8-10 years and MS requires at least 6-8 years of related experience and/or MBA with at least 2-3 year experience

Additional Preferences:

• Exposure to biologic development at early or late phase and basic technical understanding of CMC functions and roles.

• Preference for experience working within sourcing and vendor management within Analytical setting.

• Demonstrated ability to think broadly, lead boldly and manage change.

• Excellent oral and written communication skills; able to communicate clearly and succinctly with senior leadership as well as peers and staff.

• Experience in project management, six sigma or kaizen. Excellent self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed.

• Strong complex problem-solving skills

• Strong interpersonal and teambuilding skills; able to develop effective teamwork between team members with diverse interpersonal styles; able to deliver effective coaching and feedback.

• Flexibility to adjust quickly and effectively to frequent change and altered priorities

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$111,000 - $162,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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