Our Opportunity:
Chewy is looking for an Associate Digital Marketing Manager to join the team in our Boston, MA office! In this role, you will collaborate with multiple teams across Marketing, as well as our external partners at Meta and other platforms to ensure that we are meeting our e-commerce acquisition and customer development goals.
The role's primary focus is the execution of large-scale social media buys through data-driven customer segments, sophisticated behavioral targets, and tailored creative. Joining a team of platform experts who are in ad platforms every day, the role includes media planning, campaign set-up, day-to-day campaign management, supervising bids/budgets/ad set performance, and optimizing against our target critical metrics. The ideal candidate is steadfast, data-driven, creative, and thrives in a fast-paced environment. This role sits within our high-performing, data-driven performance marketing team that works collaboratively on strategies to drive active customer growth. We are looking for someone equally passionate about marketing technology, data analysis, platform function, audience segmentation, and creative strategy.
What You'll Do:
- Implement and analyze campaign performance, identify trends, and proactively recommend opportunities for improvement at a daily cadence
- Constantly analyze, experiment, and iterate to improve performance and uncover new opportunities while keeping up to date with social trends
- Leverage platform bid automation to drive the full-funnel marketing performance of growing active customers
- Apply relevant 1st and 3rd party audience segments and recommend tailored creative and landing page experiences for testing
- Implement structured A/B tests around creatives, audiences, and bid strategies
- Efficiently and effectively manage day-to-day problems and communicate effectively in difficult and time-sensitive situations. Understand when (and why) to call out issues
What You'll Need:
- Bachelor's Degree or equivalent experience
- 3 years of experience in paid social marketing in an agency or e-commerce setting
- Experience with social media networks, particularly Meta
- Experience with analytics platforms like Google Analytics
- Intermediate experience with Microsoft Excel
- Strong analytical and communication skills (written and verbal)
- A tenacious attitude for learning and taking on new challenges, and a self-starting mentality with the ability to problem solve and seek out help when needed
- Demonstrable organizational skills, and ability to work independently with a backlog of projects and tasks that requires ability to prioritize and multi-tasking
- Strong attention to detail
- A strong, positive, and pro-active attitude
- Position may require travel
#LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
