Associate Communications Manager

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for our next Associate Communications Manager in London to help build and execute the local communications and earned media strategy while supporting broader regional initiatives.

The primary focus of this role is to amplify the voices and stories of fundraisers on our platform, showcasing the incredible help they are delivering across communities in the UK and globally.

The Job…

• Monitor and identify impactful fundraisers in real-time, working with organisers to amplify their stories.
• Support the UK communications team by developing and implementing strategies to share crowdfunding trends and data with national and regional media outlets.
• Assist with managing GoFundMe's owned social media channels, ensuring engaging and consistent content that builds audience reach and platform awareness.
• Support the development of communication metrics and reporting, contributing ideas to improve efficiency and meet targets.
• Work closely with global colleagues to align on cross-regional communications initiatives and shared goals.
• Monitor UK news cycles, social platforms, and digital sources to identify emerging trends and breaking stories that align with GoFundMe campaigns.
• Build and maintain relationships with journalists to generate positive media coverage for the platform.
• Respond to media enquiries with professionalism and agility.

You… 

• Degree or equivalent experience in communications, public relations, journalism, or a related field.
• 2+ years’ experience in relevant communications or media work.
• A strong self-starter with excellent time management skills and attention to detail.
• A creative thinker with the ability to identify and pitch compelling stories.
• The confidence to sensitively engage with individuals when the situation demands.
• Skilled in social media management, with a good understanding of platforms like X, Instagram, LinkedIn and TikTok.
• Strong written and verbal communication skills, with the ability to craft engaging content tailored to different audiences.
• Comfortable working in a fast-paced, team-oriented environment.

Why you’ll love it here...

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.