Associate Chief of Staff (on-site) Santa Cruz,CA or Guadalajara, MX.

Posted 13 Days Ago
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Santa Cruz, CA
Senior level
Payments
Paystand
The Role
The Associate Chief of Staff will support the CEO by ensuring strategic alignment and effective communication, managing projects, coordinating meetings, and preparing materials for investor relations. The role requires deep insights into business strategies and the ability to craft compelling communications while collaborating across departments in a high-growth fintech environment.
Summary Generated by Built In

At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Scotts Valley, South San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand?

What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.

Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.

How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.

Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.

Role at a Glance: 

This is ideally an on-site role in our Santa Cruz, CA headquarters working directly with our CEO. We may consider exceptional candidates in Guadalajara, Mexico who are willing to work on-site in Santa Cruz, CA for 2 weeks every month. Pay will be determined based on experience and residence. 

As the Associate Chief of Staff, you will be the trusted partner of the CEO, ensuring effective communication, strategic alignment, and the successful execution of key initiatives throughout the company. You will excel in a fast-paced, high-growth environment where each day presents new challenges and opportunities to make a meaningful impact.

What You’ll Do:Job Responsibilities:

  • Business strategies Insight: Develop a thorough understanding of our business strategies and actively contribute to discussions on growth, expansion, and development initiatives.
  • Meeting Participation: Attend and engage in executive meetings with C-level executives, investors, and stakeholders. Ensure effective communication and follow-up on action items while executing sharp agendas and seamless logistics.
  • Analytical Modeling: Create comprehensive business analysis models, reports, and presentations that support strategic decision-making and enhance investor communications.
  • Investor Relations: Prepare materials for investor meetings and fundraising events, ensuring clarity and alignment with our company’s vision and goals.
  • Project Management: Coordinate special projects and initiatives, track progress and ensure alignment with organizational priorities.
  • Communication Liaison: Serve as a key liaison between the CEO and other departments, facilitating smooth communication and collaboration.
  • Travel:  Expect moderate to heavy travel, potentially 10-20% of the time, depending on company needs.

Lead Strategic Initiatives:

  • Drive the preparation and execution of high-stakes meetings, including board meetings, investor presentations, and executive planning sessions.
  • Develop comprehensive business reports and dashboards to monitor performance, identify challenges, and spotlight opportunities.
  • Regularly monitor business performance to ensure alignment with departmental objectives.

Craft Compelling Communications:

  • Shape the company’s narrative by drafting investor memos, quarterly updates, and CEO letters that inspire and engage stakeholders.
  • Design polished presentations and event materials that showcase our achievements and future vision.

What Makes You a Great Fit:

  • A passion for fintech, bitcoin and a strong understanding of decentralized financial systems is a plus.
  • You are a strategic thinker with a proven track record of collaborating with executives and managing high-profile projects.
  • Your verbal and written communication skills are second to none. You know how to engage an audience effectively.
  • Proactive and organized, you thrive on solving complex problems in a dynamic environment.
  • You handle sensitive information with the utmost discretion and professionalism.
  • You value collaboration and relationship-building, consistently going the extra mile to ensure success.
  • Proven experience in executive-level coordination, investor relations, or strategic communications.
  • Exceptional organizational and project management skills with acute attention to detail.

Qualifications:Education and Experience:

  • Bachelor’s degree in Business Administration, Finance, Engineering or a related field (Master’s or MBA preferred).
  • 5+ years of experience in a strategic support, project management, or leadership role, preferably in a fast-paced or high-growth environment.
  • Proven experience working with C-suite executives or senior leaders.

Highly Preferred Qualifications:

  • Familiarity with venture capital, fundraising processes, and investor relations.
  • Experience in a fast-paced startup environment, particularly within the fintech industry.
  • Knowledge of industry trends, challenges, and best practices in fintech and venture capital.
  • Familiarity with Bitcoin, blockchain and decentralized finance.

Skills and Competencies:

  • Exceptional verbal and written communication skills, with experience crafting professional presentations and documents.
  • Strong organizational and time management skills to handle multiple priorities with precision.
  • Demonstrated ability to think strategically and solve complex problems.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite and familiarity with project management tools.
  • Proven ability to handle sensitive information with discretion and professionalism.
  • Strong interpersonal skills to build trust and credibility with stakeholders.
  • Knowledge of industry-specific AI applications
  • Familiarity with machine learning, data science, and AI ethics.

If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.

More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.

All roles are on-site only. Only English resumes will be considered. 
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The Company
Scotts Valley, CA
200 Employees
On-site Workplace
Year Founded: 2013

What We Do

Paystand's on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate the entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue.

Why Work With Us

Paystand is a dynamic and rapidly growing company with roots in the serene Santa Cruz mountains and a footprint extending to vibrant tech hubs. Recognized three years in a row on the Inc. 5000 list of fastest-growing companies and bolstered by the recent acquisition of Yaydoo, Paystand is at the forefront of innovation in FinTech.

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