Associate Account Manager

Workstream is a mission-driven company that believes in building premium, modern software solutions for hourly businesses. There are 2.7 billion hourly workers, who make up 80% of the global workforce, but they've been heavily underserved by technology and deserve better. We help local businesses around you hire, manage, and pay qualified workers.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. At series B, we are quickly expanding our product portfolio. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

We are seeking a full-time, dedicated, and dynamic Account Manager to strengthen our growing team. In this role, you will represent Workstream's latest offerings to our existing customers. Your primary responsibility involves executing the full sales cycle and upselling to our established client base. A defined monthly sales target will serve as your benchmark, necessitating a thorough discovery process to tailor solutions to our customers' unique needs. With sales cycles ranging from 1-3 weeks, a sense of urgency and the ability to work efficiently are key to success.

Day in the Life:

• Initiating over 40 daily calls to schedule meetings with existing Workstream customers, ranging from introductory to renewal conversations
• Conducting discovery calls to deeply understand client needs
• Hosting Zoom demonstrations of our HR solution, highlighting its value and features
• Creating a sense of urgency in advancing the sales cycle, ensuring prompt contract finalizations
• Becoming a product expert on our existing and new offerings
• Effectively managing your sales pipeline using Salesforce
• Maintaining meticulous organization through strategic use of our engagement tool, Outreach, and our CRM platform, Salesforce

Who You Are:

• 2+ years of experience in account management or sales
• Resilience and high stamina for making a large volume of calls
• Proficiency in staying organized using tools like Google Calendar and email
• A growth mindset, viewing mistakes as learning opportunities
• Empathy towards customer needs and the ability to act as a trusted advisor
• Strong verbal communication skills
• Skilled in accurately interpreting customer inquiries and directing them to the appropriate department
• A proven track record of consistently exceeding sales quotas

What We Offer:

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Learning/development stipend
• Unlimited PTO

Salary Range: In compliance with the California Pay Transparency Law, the on-target-earning for this role is $70,000-80,000 in Lehi, Utah. This is not inclusive of our equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Additional Information 

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

We are committed to the full inclusion of all qualified individuals.