Workstream
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As a Customer Success Leader, you will oversee the Customer Success team, ensuring the delivery of value to clients. Your role includes managing team performance, building executive-level relationships, guiding the team through obstacles, and collaborating with cross-functional departments to drive customer satisfaction and revenue growth.
As a Solutions Engineer at Workstream, you will deliver customer integrations and custom reports, working closely with internal teams and clients. Your role includes automating data processes, guiding customers on API usage, and providing feedback to Product and Engineering teams to inform the product roadmap.
The Finance Lead will oversee financial planning and reporting processes, including budgeting, forecasting, and variance analysis. They will manage the internal operating model, conduct ad-hoc analyses, support month-end closes, and collaborate with partners to enhance financial performance. The role also includes negotiating deals and maintaining communication with stakeholders.
As a Customer Support Associate, you will be the first point of contact for customers via phone, email, and chat, addressing various product-related issues. You will quickly respond to customer inquiries, escalate issues as necessary, and assist in customer onboarding while maintaining a professional demeanor. Additionally, you will contribute to writing articles and recording video tutorials for the knowledge base.
The Senior Data Engineer will design and maintain ETL pipelines, enhance a data lakehouse, manage data architecture, and assist data scientists in deploying machine learning models. The role emphasizes collaboration across teams and optimization of data processes.
As a Channel Account Executive, you will build relationships with Accounting firms, engage potential customers, implement strategic account plans, and conduct discovery calls to identify how Workstream can assist their clients. You will also track client interactions using Salesforce.
As an Associate Account Manager, you will execute the sales cycle for existing customers, conducting discovery calls, upselling solutions, and managing your sales pipeline using Salesforce. Daily activities include making over 40 calls and hosting product demos, while maintaining sales organization through CRM tools.
The Sr. Field Sales Account Executive will drive sales efforts targeting small and medium-sized businesses, focusing on account development, pipeline management, and mentoring a sales team. Responsibilities include negotiating contracts, conducting sales presentations, tracking sales performance, collaborating cross-functionally, and adapting strategies based on market insights.
As a Staff Software Engineer, you will guide the engineering team in the design and development of modern software solutions, mentor team members, and ensure high standards of software quality. You will collaborate on task management and contribute to the overall engineering strategy while working with cutting-edge technologies and cloud solutions.
As a Sales Development Representative at Workstream, you'll set demo appointments for the Account Executive team, reach out to key decision makers via cold calling and email, and develop strategic prospecting plans. You'll also support the onboarding of newer team members and engage with clients to provide solutions for their hiring challenges.