Assistant Technologist
Our Own Label team are now looking for a Hardlines Assistant Technologist to join us here at Harrods and play a key role in ensuring our products meet the highest standards of quality, safety, and compliance. You will support the Hardlines technical development, factory evaluation, and inspection processes to guarantee that our products are fit for purpose and align with our brand values.
About the Role
In this role you will be responsible for working closely with suppliers, technologists, and internal stakeholders to ensure the seamless development of our product ranges while maintaining technical excellence, efficiency, and compliance.
Other responsibilities will include:
- You will work across Toys, Stationary, Homewares and Seasonal product categories.
- Fit Sessions & Product Testing – Organising weekly fit sessions, maintain fit logs, and ensure timely feedback to suppliers.
- Compliance & Legal Standards – Ensuring all products meet legal and safety requirements for different markets.
- Technical Documentation – Assisting in completing Design Packs, ensuring technical details are accurate for costings and approvals.
- Supplier & Factory Management – Maintaining communication with suppliers, monitor audit expiry dates, and track compliance reports.
- Sustainability & Quality Control – Supporting sustainability initiatives and product testing to meet Harrods' ethical and environmental commitments.
- Issue Resolution – Investigating non-compliant products, support stock movements, and ensure timely resolutions.
- Trend & Market Research – Conducting competitor benchmarking on materials, finishes, and innovations to enhance product development.
About You
You will be a highly organised, detail-oriented, and proactive professional with a passion for product quality and technical development. You thrive in a fast-paced environment, ensuring seamless product launches and supporting Harrods’ reputation for excellence in Own Label products.
You will also have:
- You will have worked with Hardlines categories, including Toys, Seasonal, Homeware and Stationary.
- Experience in a similar role, ideally within a premium or luxury brand.
- Knowledge of product construction, fabric technology, and testing.
- Understanding of compliance legislation, certifications, and sustainability initiatives.
- Strong communication and collaboration skills, including experience working with suppliers and factories.
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and experience with product management systems.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Own Label Buying (Nickie Reavey)
Top Skills
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
