Join us as an Assistant Relationship Manager
- We’re looking for a team player to build and maintain good commercial relationships across the bank and with our clients in the Institutional Banking business
- You’ll be delivering exceptional customer service and generating new business from customer relationships
- This is an opportunity to get great exposure across the business by participating in client facing activities and working with a highly experienced team of relationship managers
- If you want to work with us in Jersey and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work in your chosen location to be considered for this role
What you'll do
We’re looking for someone to proactively participate as a member of our team, sharing best practices with colleagues and always striving to exceed expectations. You’ll be a point of contact for enquiries, dealing with issues and queries to make sure customer service is of the highest standard. You’ll also need to develop relationships across all areas of the business and work with relationship managers to achieve business, through the development and management of shadow portfolios and customer referrals.
You’ll also be:
- Supporting relationship managers to achieve growth targets
- Participating as a member of a highly motivated team, sharing best practices and coaching less experienced colleagues
- Owning, managing, identifying and reporting the risks which exist in the business area
- Handling taking on new clients and holding meetings with customers
- Maintaining and updating client records to show any changes in their status
The skills you'll need
To excel in this role, you’ll need to have experience of providing superior customer service. You’ll also need excellent interpersonal skills for collaborating with colleagues. We’re also looking for someone with good numeracy skills and a strong educational background.
You’ll also be expected to have:
- knowledge of business applications
- Good problem solving and decision-making skills
- An awareness of risk in a financial environment
- Attention to detail and strong levels of accuracy
Hours
35
Job Posting Closing Date:
Job Posting Closing Date is not yet published.
Ways of Working:Hybrid
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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