Description
Hybrid This role is categorized as hybrid. This means the successful candidate is expected to report to the Cole Engineering Center Podium, three times per week, at minimum [or other frequency dictated by the business
Sales Operations provides the sales organization with tools, data, and resources to enable the team they support to drive the business. They may be responsible for the overall efficiency and effectiveness of the assigned sales organization. The Sales Operations team aggressively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.
Responsibilities:
- Manage and strengthen customer relations with assigned account(s)
- Meet/exceed sales objectives by supporting account manager for new products/SKUs to assigned account(s)
- Analyze parts sales data and provide new part recommendations to our customer
- Develop and maintain knowledge of aftermarket environment and competitors
- Support preparation of product line reviews
- Order writing/ship direct liaison
- Manage back orders and reconcile past due orders
- Resolve shipment and delivery related issues
- Promotion planning and support
- Investigate invoice related issues
- SKU verification and new store setup
- Create cancelations reports
- Maintain Parts eligible for sale. (ie supersession management)
- Handle customer inquiries
- Demonstrate GM's Core Values and Cultural Priorities
This job may be eligible for relocation benefits.
Additional Description
Required Qualifications:
- 1 year of experience in sales, marketing, or related
- Strong knowledge of Microsoft Word, Excel, Power Point
- Strong analytical skills to collect, analyze, summarize and organize data from multiple sources (e.g. product data, inventory levels, order status, customer rules, etc.)
- Minimum 1 year experience working in IMS System or similar mainframe system
- Overnight travel required
- 5% travel Domestically
- Strong understanding of Finance or Business Case Development
- High level of interpersonal skills
- Problem solving
- High level of analytical thinking
- Strong communication skills
- Business insight
- A demonstrated ability to deliver effective presentations.
- Ability to effectively plan and allocate time
Preferred Qualifications:
- Advanced skills in Power BI Maxis or Tableau
- Bachelors Degree
- GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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What We Do
At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.
Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.
Why Work With Us
At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.