Assistant Manager, Private Wealth - FTC

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

We are currently seeking an Assistant Manager to join our Private Wealth team on an interim basis. If you are excited by the prospect of having a real impact through process improvement, providing exceptional levels of service to a portfolio of clients and acting as a role model for the wider team, then this could be the role for you.

What you'll do -

• Administer a complex and varied portfolio of clients requiring a more senior level of technical ability and provide support to your Manager/Senior Manager and more junior staff within the team
• Support your Manager in managing a Client Administration Team who have overall responsibility for the administration of a Client Portfolio
• Assist with the take on of new business for the team, ensuring that new business is processed smoothly and efficiently
• Support where appropriate any CSD’s / Fiduciaries with fee reviews as appropriate in light of current service delivery and requirements to ensure recovery of work in progress (WIP) and achieving fee collection targets as set out in our Business Plan
• Provide your Manager with support with regard to the regular and on-going reviews of any uncommercial fee arrangements within your Client Portfolio. Escalate these concerns to the relevant CSD in question together with an action plan to remediate to improve the profitability for any such client situations
• Support ongoing training/mentoring of more junior members of the team 
• Act as an effective member of the fiduciary team and assist your Manager with meeting business, financial and operational initiatives and projects
• Deputise in the absence of your Manager, when required
• Continue and maintain relevant technical knowledge, ensuring CPD requirements are met
• Assist with the delivery of effective and timely communication with clients and local CSD’s on any relevant issues
• Identifying cross-selling opportunities within the existing client base and assist with new business opportunities
• Ensure compliance with applicable laws, service standards, company policies and procedures and agreed operational and control processes
• Using your own judgement to bring to the attention of management any issues which you feel appropriate, in particular ensuring that concerns and identified risks are reported in a timely and effective manner
• Keep abreast of processes to manage risks inherent within your own Portfolio, managing changes to the process where necessary, ensuring process is being actively followed by team members. Take action to deal with risks wherever necessary, ensuring referral to senior management on all risk matters
• Discharge the responsibilities as detailed for management in the Group Risk Management Policy
• Ensure that staff are aware of and adhere to the Company's policies and procedures, both on a group and local basis

Qualifications

• CGI or STEP Diploma qualified or other relevant professional qualification
• Good understanding of the relevant laws relating to ‘Trust Company Business’
• Good understanding of the duties and responsibilities of a Fiduciary business
• Knowledge of other related jurisdictions laws in relation to ‘Trust Company Business'
• A competent understanding of taxation and how this affects trust and corporate structures.

At IQ-EQ, we thrive on expertise, collaboration, and innovation. This isn't just a job - it's an opportunity to be a part of something bigger. If you're ready to play a key role in the evolving world of Private Wealth, we'd love to hear from you.

Additional Information

At IQ EQ Group we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.