Assistant Manager, Dealer Data Governance

Posted 2 Days Ago
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Warren, MI
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The Assistant Manager, Dealer Data Governance oversees dealer data governance, ensuring compliance with policies, managing data access requests, and leading data initiatives. Responsibilities include auditing data practices, educating stakeholders, maintaining a dealer data dictionary, ensuring data security, and reporting KPIs to leadership. The role collaborates across various departments to enhance customer experience and data quality.
Summary Generated by Built In

Description
This role is categorized as HYBRID . This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.
Seeking a skilled professional to join Sales Operations & Retail Innovation as Assistant Manager, Dealer Data Governance. This role oversees dealer data governance, ensuring policy compliance, managing data access requests, and for managing and maintaining dealer data assets in Atlan, including data elements, definitions, and standard usage guidelines. Responsibilities include leading contract staff, monitoring emerging technologies, and reporting key metrics to leadership. The position supports the use of dealer data for analytics, modeling, marketing, and dealer-optional initiatives to enhance customer experience and vehicle quality.
The scope of this position is global and will collaborate with stakeholders across the organization including Legal, IT, Marketing, Sales, and Aftersales.
Responsibilities:

  • Evaluate new dealer data requests and ensure compliance with the Dealer Data Governance Process, starting with completion of a Dealer Data Authorization (DDA) form
  • Assist business teams as they navigate the Dealer Data Governance Process and related process including:
    • Privacy Impact Assessment
    • External Data Transfer Policy
    • Application Registration (ASMS)
  • Responsible for providing stakeholders with regular status updates on requests
  • Ensure submitted forms are complete and thoroughly document dealer data requests, including purpose, data source, specific data elements, data flows, intended use, and involvement of third parties
  • Conduct annual audits on the anniversary of active DDA forms
  • Ensure data governance practices and dealer data usage comply with federal and state regulations
  • Develop, implement, and enforce data governance policies and procedures
  • Identify opportunities for improving data governance processes and systems
  • Work with business units, IT, legal, and compliance teams to align data governance practices with business needs
  • Educate stakeholders on dealer data governance policies, best practices, and tools
  • Assisting in managing dealer data ownership, accountability, and stewardship across departments
  • Establish and maintain a dealer data dictionary, metadata, and classification standards
  • Manage and control access to dealer data, ensuring it is secure and only accessible to authorized users
  • Document business requirements for occasions where it is necessary to acquire additional dealer data from dealer third-party service providers to meet a business need
  • Track and report KPIs for data governance, including data quality, compliance, and incidents, while providing regular updates to leadership
  • Provide regular reports on data governance practices, conduct audits, and track dealer data usage, access patterns, and lineage, highlighting data changes and transformations


Additional Description
Qualifications:

  • Bachelor's degree required - Data Management, Business Administration, Information Systems, or a related field preferred
  • Experience (5+ years) in data governance, data management, or related roles, preferably in the automotive sector
  • Experience leading teams and cross-functional initiatives related to data governance
  • Experience managing governance initiatives, handling data access requests, and implementing best practices
  • Effective communication skills to engage with stakeholders, including dealers, IT, legal, and business units
  • Ability to develop and enforce governance policies while balancing business needs
  • Strong understanding of data governance frameworks, data privacy regulations (e.g., CCPA, GDPR), compliance requirements, and state-specific dealer data laws
  • Familiarity in data management tools, metadata repositories, and governance platforms (e.g., Atlan, Collibra, Informatica)
  • Experience collaborating with Dealer Management Systems (DMS) and dealer data is a plus
  • Strong balance of business acumen and technical aptitude
  • Cultivates patience and perseverance, especially in the daily operating environment, maintaining a positive mindset to effectively manage the challenges of the day in support of our dealer retail sales network


GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

  • #LI-MO1


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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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The Company
HQ: Detroit, MI
165,000 Employees
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Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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