Assistant Manager, Cash Operations

CompanyFederal Reserve Bank of St. Louis

We are looking for a Cash Assistant Manager to manage the direction of a specific operational function and staff within the Memphis Cash department. As our Cash Assistant Manager, you will report to a Manager and oversee the inherent risk in a valuables handling area by maintaining the proper balance of cost, control, and productivity and build relationships within the department, Bank, and external partners. You will coach and provide development opportunities for your staff and evaluate and improve processes and workflows to ensure high standards of controls and productivity; including developing and analyzing tactical plans for specific operational function(s) that align with our organizational goals.

Responsibilities

• Ensure daily processing in a specific function is completed, issues are escalated, and management reporting is complete. Ensure any gaps are addressed and controls remain at high levels

• Develop a culture of continuous process improvement that consistently looks for ways to increase collaboration and productivity while maintaining strong controls

• Identify process/workflow gaps that require correction or improvement

• Ensure processing standards follow policy and are efficient so that controls and productivity are not compromised

• Ensure documented procedures and controls are followed by the team members

• Develop direct reports through training, mentoring, and performance management

• Develop positive relationships with other departments (e.g., Law Enforcement, Human Resources, Compliance)

• Monitor valuables handling environment through live observations and recorded video to ensure staff are following applicable control procedures

• Build teamwork within and between units in the department

Qualifications

• Bachelor's degree or commensurate business-related experience

• 5 years of related operations experience including 2 years of experience leading projects or teams

• Experience in Cash Operations is not required

• Can monitor compliance with established policies, procedures and controls

• Proficient in Microsoft Office Applications

• You value accuracy along with well-maintained documentation

• Can motivate and work through others to accomplish tasks

• Customer service experience

• Can manage multiple projects, have strong business acumen and can use analytical skills

• Can administer and follow established procedures and guidelines

• Travel (10%)

• Candidates with less experience may be considered at a lower job grade or salary

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.

Salary: $82,400 - $98,000 annual

In addition to base compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period

• 401k/Thrift Plan with generous employer match

• Employer-funded Pension Plan

• Paid Vacation/Sick Time & Holidays

• Flexible Spending Accounts and Healthcare Spending Accounts

• Life Insurance and Long Term Disability Insurance

• Tuition Reimbursement (undergraduate and graduate)

• Parental Leave

• Additional Convenience Benefits, Discounts and More…

At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve serves the American public by building a more diverse and inclusive economy. Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains as we continue enhancing our efforts. Learn more about Bank’s culture.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Hybrid

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job Category

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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