Assistant Community Manager

Posted 11 Days Ago
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Avenue, MD
Junior
Real Estate
The Role
The Assistant Community Manager supports leasing operations and staff, handles resident relations, and assists in financial functions for the community. They ensure adherence to Fair Housing guidelines, support administrative tasks, and may lead the community in the absence of the Community Manager.
Summary Generated by Built In

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

The Assistant Community Manager is responsible for supporting the leadership of community leasing processes and operations. The position is responsible motivating community staff members to provide exceptional service to residents and maintain a high level of resident satisfaction. The Assistant Community Manager may also assume responsibility for leadership of the community in the absence of the Community Manager.

Essential Functions and Position Responsibilities

  • Assist the Community Manager with oversight of the leasing team and training,
  • Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary,
  • Post rental collections, make bank deposits and oversee the administration of accounting functions for the community, 
  • Meet regularly with Community Manager and Regional Manager to discuss community performance,
  • Conduct a monthly market survey and recommend pricing changes,  
  • Maintain and update resident lease files and computer records for the community, including

generation of reports,

  • Process notices to vacate & manage delinquency/file evictions as necessary and all necessary

associated collections activities,

  • Field resident concerns and coordinate resolution with Community Manager or other member of the leadership team,
  • Perform administrative duties as assigned by the Community Manager.

Education and Desired Competencies   

  • BA/BS preferred but not required; relevant experience will be considered.
  • 1+ years’ experience in a property management role preferred,
  • Previous leasing experience preferred,
  • Previous experience in bookkeeping or collections a plus,
  • Must have strong interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
  • Must have strong time management skills and ability to multi-task required,
  • Must demonstrate support of Bell Core Values,
  • Must demonstrate support of BAL strategic drivers,
  • Must demonstrate ability to provide exceptional customer service,
  • Must be able to clearly communicate both orally and in writing,
  • Must be able to understand directives both orally and in writing,
  • Must present a professional image
  • Must be resourceful and well-organized.

Bell Partners is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.

The Company
Austin, TX
1,196 Employees
On-site Workplace
Year Founded: 1976

What We Do

Established in 1976, Bell Partners Inc. (“Bell Partners” or the “Company”) is a privately held, vertically integrated apartment investment and management company focused on high-quality multifamily communities throughout the United States. Bell Partners is a best in class apartment operator, with nearly 70,000 homes across 13 states and the District of Columbia, and is one of the largest apartment renovators in the industry. The Company has over 1,600 associates and 11 offices (including its headquarters in Greensboro, NC) and offers an extensive and full service operating platform containing expertise in acquisitions and dispositions, financing, property operations, accounting, risk management and all other related support functions. Bell Partners is led by a senior management team with an average of over 20 years of experience that has invested throughout all phases of the real estate cycle and has helped the Company complete over $22 billion of apartment transactions since 2002.

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