Apprentice - Client and Legal Knowledge (CL&K)

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Our The Client and Legal Knowledge (CL&K) team manages key communication tools, Vuture Vx and Eventogy, to support the firm's marketing strategy. They handle email marketing campaigns, event management, and integration with the CRM application, InterAction. The team provides global support across all shifts, prepares campaign statistics, and ensures data compliance. They also offer training and resources to users, enhancing client engagement and brand awareness. Their ad-hoc workflow ensures timely and effective communication.

The purpose of this role is to work with the CL&K team in Delhi and support the global offices with managing important time sensitive client communications.

Job Description

The Role

The responsibilities of the CL&K Apprentice can be broadly split into the following key areas:

• Provide support in managing firm's e-marketing and tools (Vuture, Eventogy and Alumni)
• Oversee the firm's email marketing operations, including email creation, proof-reading, contact list management, etc.
• Assist Vuture and Eventogy users in sending out Newsletters, Publication and event Invitation emails to the clients.
• Reviewing the marketing databases to identify the eligible contacts in compliance with the data protection regulations (GDPR)
• Help support the set-up and implementation of various processes and procedures concerning the delivery of a suite of standard reports for our key stakeholders.
• Manage time efficiently to support the existing CL&K team members in accomplishing their task at hand
• Troubleshoot any issues that arise with the platforms, liaising with technical support teams as necessary. 

Qualifications

Your Experience

Skills and Experience

• You will have general software skills (Excel, Word, Outlook and PowerPoint)
• Good interpersonal and written skills
• Good communication skills
• You will need to manage and prioritise multiple projects and respond quickly to requests which have a short turnaround time
• You will be confident, resilient and focused
• Bachelor's degree or equivalent

Additional Information

Equal Opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here.